Candy Crush Soda Saga not running in UAE

Pitty_Kitty · July 2022

thank you for your replies @titija @SydneyReese . I'm now waiting to hear back from community manager on this.

@titija would you share a screenshot of your game ID being zero? So I'll pass this on as well because this is the first report I've seen about this

If possible, please cover or don't include your personal email address on the picture as a precaution for your online safety

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how to take a screenshot: https://www.take-a-screenshot.org/

Save the image on your device storage if you use a computer.

Upload the image from your device to this forum discussion. Click the icon circled in red that shows a mountain:

Bron_wyn · July 2022

Same problem I am having as well.

I am using iPhone. All updates have been done & phone was rebooted but I still cannot connect.

this is definitely a glitch on your side as the other games are playing fine.

I keep being told that there is no connection

ismail911 · July 2022

any update for this issue?

zaini990 · July 2022

I’m having the same issue since juky28. Please resolve this issue ASAP I can’t lose my progress

kiranknr · July 2022

I can't login my account using FB it's showing no network connection pls solve this asap

desertgirl15 · July 2022

Same problem here since July 28. Cannot log into my account, cannot get rewards. Same message saying no internet, although I switched on and off and my internet is working fine. It’s obviously a problem on your side, based on all the comments and I do not want to lose all the rewards I’ve earned. So please sort this out asap!