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This game only says no internet connection why?

earleya
earleya Posts: 4

Level 1

I just joined community and my other games have internet connection but this game level 1302 says no connection

Answers

  • earleya
    earleya Posts: 4

    Level 1

    Are others having the same problem

  • Linda10201
    Linda10201 Posts: 2

    Level 1

    Yes and it's been happening to me for over a week.

  • murphrox
    murphrox Posts: 5

    Level 2

    Yes me too for the last few days. Can see my progress but no friend or rewards on my ipad. Iphone not syncing to the same game level. Unable to log-in on either device as keep getting a msg saying “There was a connection error. Try again in a bit”

  • Pitty_Kitty
    Pitty_Kitty Posts: 13,008
    edited December 2021

    Hello @earleya @Linda10201 @murphrox and welcome to Soda community

    Are you seeing the message "there was a connection error, try again in a bit"?


    If so, you can try this to see if it works:

    • force close the app (or make sure it's not running in the background)- switch off your internet connection - start the app but don't click "play" yet - switch on internet connection- then click "play"
    • check this page

    If it doesn't work:

    • what version is your Soda app?
    • What are the make and model of your devices?
  • michelle89064
    michelle89064 Posts: 14

    Level 2

    That’s exactly what I’m seeing!

  • michelle89064
    michelle89064 Posts: 14

    Level 2

    Never had a problem until last week!

  • starry_sky
    starry_sky Posts: 37

    Level 3

    Yes me too! The game on my iPad is fine, but when I try to play on my iPhone it says connecting….and I can’t log off either….

  • Nicolagin
    Nicolagin Posts: 1

    Level 1

    Me too last week it stopped working after years

    I only play on my iPhone

    what can I do ?

  • starry_sky
    starry_sky Posts: 37

    Level 3

    @Nicologin I was tired of waiting for the issue to fix so I deleted the app, reinstalled it, logged in and everything was back to normal! I did lose all my boosters which sucks but oh well…..make sure you have an account before you do this! Good luck!

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