New Year - New device? 📱 Check out how to sync it! Android 🤖 | Apple 🍏
⚠️ Solved: All events, features and season disappeared
Comments
-
PlayerID 7679745653
When will the problem be solved!!!????
0 -
same here,i have alot more to lose.i am past level 10000 and have 8 golden tickets and the store wont open to use them
0 -
ID 12644315444
0 -
Can we get an update please? Thank you
0 -
AND AFTER RECTIFICATION WHAT ABOUT THE PROGRESS, ETC., WE LOSE!!!!!!!!!!!!!!!???????????
0 -
Hi everyone, we're looking into this issue and will let you know as soon as it is solved!
1 -
Hi everyone, I have merged all discussions about this issue here - so that we all can easier keep track of updates. Thank you so much for your patience, the game studio is currently looking into this and I will let you know as soon as we have an update.
1 -
Hi,
I am disappointed that despite quite a major problem, we still have no official notification from King Games. This is very poor public relations/customer service!!! I appreciate that you may not have gotten to the root of the problem yet, but even if your interim notice acknowledged the problem and words to the effect that you were currently attempting to fix it, I think most of us would understand....Instead, we are being asked to provide our user IDs - why??? I imagine that we are only a small section of the LOADS of users that are being affected. Many more people are reading this thread, but not contributing because they haven't anything different to add.
It's ironic, that the only people that appear to be doing anything active are us users who have dutifully supplied our ID numbers!😁
Regards, L
6 -
I'm having this issue, my game ID is 7220545628
0 -
Lost all icons on home screen ID# 136362259847
0
