⚠️ Solved: All events, features and season disappeared

scoobydoo12 · October 2022

how did you solve it

Pitty_Kitty · October 2022

https://community.king.com/en/candy-crush-soda-saga/discussion/comment/2405124#Comment_2405124

https://community.king.com/en/candy-crush-soda-saga/discussion/comment/2405136#Comment_2405136

https://community.king.com/en/candy-crush-soda-saga/discussion/comment/2405176#Comment_2405176

Hello!

I noticed the same graphic error and it was reported to community manager. It should be momentarily corrected if you resize the window of the game to portrait-like mode. @Yosca noticed this error is visible in iOS devices when landscape mode is on .

Pitty_Kitty · October 2022

Hello @342 @katmirkabot @Justme10007

Thank you for reporting it. the problem should be momentarily corrected if you resize the window of the game to portrait-like mode, see my screenshots in my post above 🙂 The problem has been reported, hopefully it'll be fixed soon as well

Mirre54 · October 2022

https://community.king.com/en/candy-crush-soda-saga/discussion/comment/2405101#Comment_2405101

I would like to know too, where to find the version of the game and how do i update it. I am playing on the computer

Corinne_Myall · October 2022

https://community.king.com/en/candy-crush-soda-saga/discussion/comment/2405236#Comment_2405236

i completed logged out of the computer and restarted and it is now finally fixed - surprised not given extra lives etc. for the inconvenience!

regpertob · October 2022

I'm not sure I want to use this game anymore. I asked them about losing my boosters and all that I lost during whatever the problem is. I got an email saying if you don't pay for them, you might lose them. Well, maybe I didn't pay for them (I don't have excess money) but I worked for them on the game. That is totally wrong. I guess they only care for the money. Well, maybe it's time for me to move on to something that takes things I earned away. This reminds me of spectrum, they can never fix anything either.

MeyerLinda · October 2022

I have won 13 games but I still have 0 on the weekly side game. but I get my gold bars for winning. Evverything else is working but it says I am off line which does notmake any sense as I get prizes just no input into the weekly game.

I have updated twice and rebooted 8 times now and it still says I am off line.

Thanks