⚠️ Solved: All events, features and season disappeared

@FluffyDinosaur Haven't read all 42 pages of posts but I noticed the majority have made less than 5 posts, you aren't doing this to increase traffic? You guys aren't taking a long holiday weekend are you? If I do remove and reinstall CCSS and loose some of my 760 gold bars and 15 super duper lollipop hammers and hundreds of boosters, will they be replaced? How come CCS works very well?

Since I did play some games collecting pumpkins before everything vanished, I do give the posts concerning a hack some credibility, the silence and lack of an acceptable solution give me concern.

Don't mean to sour the bright happy CCSS spirit, semi-quick story, last Monday got home from work and had 17min to complete 5 levels or lose my wonderball, got it done with 50sec to spare. Good fun, usually by Mon-Sun all my new levels are gone. I have tons now cause I'm not playing till it is fixed.

You don't need my ID# every time do you?

I don't understand this response. I clicked on Player Support and I end up back here. I encountered the same issue as everyone on this community where all events, features, etc disappeared on Oct 5. I gave my ID number (per the instructions). The instructions today were advising users to get the newest release, therefore I uninstalled and resintalled and all my candies are gone! :( I am not asking for a refund, I just want all the candies I had including the lollipops (12-13 of them) reinstated. I purchased many of these via bonus and such. Lots of money and time spent on this game, therefore this is very disheartening. :( Thank you for trying to help me.

ID 13789995310. All Halloween gone this morning Oct 8. Purchased season pass, was on top in pumpkin hunt, wonderwall etc. All gone. Playing on tablet

Same issue, game not loading events, features etc. Game ID 632378352

Ik