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⚠️ Solved: All events, features and season disappeared

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Comments

  • ladytta
    ladytta Posts: 5

    Level 2

    i can't play what is going on the game is not comingup

  • PummyRaj
    PummyRaj Posts: 44,082

    Hello @Sakucita 🤗 Hearty Welcome to our King Community!

    I am also having the same issue with my Windows10 game.

    Our Soda Moderators will be here in a bit to help you out 👍

  • Yosca
    Yosca Posts: 17,870
    https://community.king.com/en/blog/discussion/385026/all-desapeared

    Hello @Sakucita welcome to the Community

    This issue is under investigation by the Studio, and we have a main thread 👉 here. If you read the announcement on the 1st page you will see this thread will be updated as soon as we know more. Please post your User ID in that thread.

    Thank you for reporting. 🙂

  • Yosca
    Yosca Posts: 17,870

    Welcome to the Community @bobduckhook

    This issue is under investigation by the Studio, and we have a main thread 👉 here. If you read the announcement on the 1st page you will see this thread will be updated as soon as we know more. Please post your User ID in that thread. 

    Thank you for reporting. 🙂

  • Yosca
    Yosca Posts: 17,870

    Hello @DiduXD

    This issue is under investigation by the Studio; we have a main thread 👉 here. If you read the announcement on the 1st page you will see this thread will be updated as soon as we know more. Please post your User ID in that thread. 

    Thank you for reporting. 🙂

  • blueace
    blueace Posts: 9

    Level 2

    I have begin playing every day for 2years until the issue happened yesterday. I am on level 1521 with the orange pumpkins, Does anyone knows when this issue will be fixed, I also playing candy crush saga to pass the time.

  • Yosca
    Yosca Posts: 17,870

    Hello @blueace

    This issue is under investigation by the Studio; we have a main thread 👉 here. If you read the announcement on the 1st page you will see this thread will be updated as soon as we know more. Please post your User ID in that thread. 

    Thank you for reporting. 🙂

  • na77
    na77 Posts: 2

    Level 1

    same issue : ID 9050513512

    Thank you

  • Sakucita
    Sakucita Posts: 8

    Level 2
    image.png

    I can't enter to my account either, but my progress is saved for some reason. My user is SakucitaTimes

    image.png


  • tterry33
    tterry33 Posts: 1

    Level 1
    https://community.king.com/en/candy-crush-soda-saga/discussion/comment/2399639#Comment_2399639

    Having issues with all side events and the race. Lost some of the big suckers I get from the bakery game. Please let me know what is going on and when updates are available. My id is 10165274517 level 5996. thank you

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