⚠️ Ongoing issue: Bake a Cake - the game freezes after I collect my prize

Pitty_Kitty · October 2022

Hello there!

The issue has been reported. As of now we know that Soda Studio is aware of it and is working to find a solution.

Sorry for the incovenience! Hopefully this will be fixed soon and you'll be able to play your BaC levels with your team again

If we have more updates on the situation we'll be sure to post them on here to let you know 🙂

Pitty_Kitty · October 2022

https://community.king.com/en/candy-crush-soda-saga/discussion/comment/2425125#Comment_2425125

Hello!

It's true that community managers (King employees) who are our reference point are not on office at weekends. They're in contact with game studios (developers).

No one said developers are not at work at weekends. Player Support (King employees as well) was contacted directly through the game app yesterday regarding this issue and let us know they were working on a solution.

Emergency situations in the game happened to be addressed and fixed by the developers at weekends but we could ask community managers for more infos only on Mondays.

Hope this clears that up🙂

hoemojo · October 2022

https://community.king.com/en/candy-crush-soda-saga/discussion/comment/2425234#Comment_2425234

We have had this issue since Friday

j387 · October 2022

I can see my team members are baking layers and that new rewards are available in the team chat, but for me it says the bakery isn’t even open. I am missing all the rewards and I cannot bake layers for the past two days. I sure hope this is solved soon!

Mookie66 · October 2022

Having same problem also. Cant play cake ,error message. And losing all rewards. Hope we are still able to collect the cake rewards when it is fixed.

Lunchlady · October 2022

Our team is having the same issues, looking forward to it being fixed soon

rdiaz613 · October 2022

Cake bake won't accept my gold to release me keep saying "store unavailable" going on 3 days.

PearlRain · October 2022

I'm having the same problem with 'Bake a Cake' 🙄

W7PSK · October 2022

Same here, cannot get into cake

Says

Connection Issue:

We're having trouble connecting and are trying to fix it

Started Thrusday 10/20/2022, today is Sunday 10/23/2022.

Thanks

Fonda_Smith · October 2022

https://community.king.com/en/candy-crush-soda-saga/discussion/comment/2424997#Comment_2424997

My team is also having the same problem I wish they would get it fixed

⚠️ Ongoing issue: Bake a Cake - the game freezes after I collect my prize

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