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⚠️ Ongoing issue: Bake a Cake - the game freezes after I collect my prize

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Comments

  • Yosca
    Yosca Posts: 17,870

    Hello @Gail_Goren_Tangy

    Yes, this has already been reported to the Studio and they have been working hard on a solution since Friday.

    I can't bake a single slice myself, I immediately see this message.


    One team member in my team is able to bake but my cake (and the other team members who also have the same error) remains at 0%.

    Hopefully there will be a fix soon 🤞

  • mado54321
    mado54321 Posts: 3

    Level 1

    Same issue for me!

  • GrandmaB1950
    GrandmaB1950 Posts: 1

    Level 1

    I have the same problem suddenly. Wouldn’t let me release my team and is stuck in limbo saying trouble connecting. So frustrating!

  • sarcaso
    sarcaso Posts: 1

    Level 1

    No puedo haver el evento pastel nos da error de conexion y perdemos recompensas muy valiosas.

    Q estan haciendo al.respecto para solucionarlo?

    Necesitamos una solución ya!

  • Sue_Simpson
    Sue_Simpson Posts: 3

    Level 1

    Yesterday I completed enough levels to release my team from the cake dome. It won't let me release us. It keeps saying try again when connected. I am connected. This is the only part of the game that isn't working for me. We are so close to getting our rainbow lollipops. Please fix this issue! I tried several times today and the same thing is happening.

  • becky106
    becky106 Posts: 1

    Level 1

    This is what it says in candy crush soda saga when trying to participate in the bake a slice of cake event. Please fix

  • SApple2
    SApple2 Posts: 3,524


    Hi @Yosca,

    I'm able to bake a cake and have received the awards but when I got in the platter I can't release myself. Why do you think this "bake the cake" issue different from each player?


  • Kride72
    Kride72 Posts: 3

    Level 1

    The same thing is happening to me. My team has one layer left to complete. This is very frustrating! We need our lollipops

  • tshantals
    tshantals Posts: 2

    Level 1

    I've been having issues for at least 36 hours with it. Has anybody contacted support?

Hey! Would you like to give us your opinion?