Win 30 Gold Bars HERE I 👋 Say Hi HERE!
🌟 CCSS New event! Help Kimmy build her new Booster!⚡️ HERE

Are we going to get our boosters and rank back after today's crash?

After the game came back on boosters are gone, are we getting these back? I had a lot!!

Answers

  • ElsaElsa Posts: 30,983 Superstar

    Hi Melannie, you can read more about yesterday's crash here:  https://care.king.com/en/alphabetty-saga/experiencing-problems-with-your-game

    I will elevate this to a King Admin but not sure how much he can help you.

  • Hey! Would you like to give us your opinion?

  • XarlyXarly Posts: 2,466 Community Manager

    Hi Melannie,

    We are sorry for the issues that this caused. If you had an issue with a purchase, please follow the steps of this article here.

    For boosters that were not purchased, I'm afraid we cannot compensate them in case of a loss like this.

    Cheers,

    Xarly




    🍭 Play Candy Crush Saga      🥤Play Candy Crush Soda Saga         👭Play Candy Crush Friends Saga   
    🍮Play Candy Crush Jelly Saga     🍏 Play Farm Heroes Saga
Sign In or Register to comment.