I can’t purchase anything from the store for candy crush soda. Please sort it out!

Kate_T · July 2018

I can’t purchase anything from the store - it just comes up as ‘Store Unavailable’.

Bobbie_P · March 2017

I keep getting store unavailable when I try to purchase candy pieces. I've tried uninstalling and reinstalling. I have the most up to date version. Nothing works.

Anna_Lewis · March 2017

try reconnecting to facebook, that should sort it.

Bobbie_P · March 2017

I tried that already as well and it didn't work.

Peter_Eriksen · June 2018

precisely the same problem I have

_Elsa_ · July 2018

Hi Kate T, sorry for the delay in responding. Have you tried again? Did it work?

Kate_T · July 2018

No - still the same issue, which I’ve had for at least a couple of weeks.

Kate_T · August 2018

Can you PLEASE sort out this problem! You clearly don’t monitor this page very often as there are lots of unresolved problems. This is very disappointing and very poor customer service!!

Sherry_Lindemann · October 2018

I reinstalled the app as directed and I still cannot purchase anything in store, plus I lost all my boosters! It says “Store Unavailable”

Xarly · October 2018

Hi Sherry,

Are we talking Android or iOS here?

We need that information before assisting you further.

Cheers,

Xarly

Andie_Rae · December 2018

I have never been able to buy boosters...just says STORE UNAVAILABLE. What does that mean? This is been the same as long as I have played for a couple of years. How do I fix this? How do YOU fix this? I would have thought you'd like people to be buying boosters.

I can’t purchase anything from the store for candy crush soda. Please sort it out!

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