Why am I locked out of my account?

Hello @SB3

That is very strange that you have received such a message if you have not made a request. Please respond to the email message you received so that Support can investigate what went wrong. Unfortunately, the Community cannot view your account.

Yes I have seen it. But the Community cannot look into your account. So please, reply to the email you received, then an agent will get in touch with you! It can take up to 72 hours before you receive an answer. (If you have not heard from them within 3 days, send a reply to the same email you have received)

Hello again @SB3 The email you received is not from the Community but from King Player Support. If you have sent a response to that email and received another automated response, I suspect that something is going wrong. I would therefore advise you to contact Customer Care via this link here (you can click on the green words).

Select the correct game, choose topic “Account login/Questions issues” - subtopic “I have a question about my account”
Describe briefly your complaint, please add the screenshot you showed here and mention your Player ID, Check 👉 here how to find your Player ID.