Bubblegum Hill temporarily removed due to technical issues

Comments

• Xarly Posts: 2,153 Community Manager

  February 21

  Hi everyone,
  
  I'm sorry for not coming to reply earlier. We just had a meeting and it's safe to announce that Bubblegum Hill should be coming back today. I cannot give you an exact time but during today it should be back with us and without the issue that forced us to remove it for a bit of time. 
  
  We will be very actively monitoring its performance and checking your feedback to make sure the event is running well and that there are no more issues around it. We have of course thoroughly tested it but we have to make sure that it runs as smoothly on the live game.
  
  Again, apologies for the delay on information but today the event should be back for everyone! (Yay!)
  
  Cheers,
  Xarly

  February 21

  
  

  
  

  5
• omarov Posts: 15 ✭✭

  February 21 edited February 21

  Xarly said:

  Hi everyone,
  
  I'm sorry for not coming to reply earlier. We just had a meeting and it's safe to announce that Bubblegum Hill should be coming back today. I cannot give you an exact time but during today it should be back with us and without the issue that forced us to remove it for a bit of time. 
  
  We will be very actively monitoring its performance and checking your feedback to make sure the event is running well and that there are no more issues around it. We have of course thoroughly tested it but we have to make sure that it runs as smoothly on the live game.
  
  Again, apologies for the delay on information but today the event should be back for everyone! (Yay!)
  
  Cheers,
  Xarly

  Thank you very much Xarly you just made  my day! And you are always do ❤

  February 21edited February 21

  1
• jlynnb23 Posts: 32 ✭✭

  February 21 edited February 21

  Hoping so badly it's back today! 

  February 21edited February 21

  1
• Foley1362 Posts: 8,901 Superstar

  February 21

  Yay @Xarly 👏🏻. I think it’s safe to say a few of our friends have missed it 😁

  February 21

  
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  2
• Carol_Martins Posts: 94 ✭✭✭

  February 21

  Thank you @xarly. Can’t wait to play 😀

  February 21

  1
• koolmafer08 Posts: 12 ✭✭

  February 21

  Great news thank you @Xarly

  February 21

  1
• JeannieWally Posts: 38 ✭✭

  February 21

  Thanks so much Xarly!!!  Can you please let us know when it is back and up and running!?!?  You rock!!!!!
  

  February 21

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• missangel Posts: 2 ✭

  February 21

  Thank you for the update on Bubble Gum Hill. Maybe you guys could let us have access to this everyday????  Or at least the 11 days that is was gone. Can’t wait until it’s back. Thank you!

  February 21

  2
• Yosca Posts: 310 ✭✭✭✭

  February 21

  Yay, I have BGH  So happy, thanks guys

  February 21

  1
• jgirl1976 Posts: 1 ✭

  February 22 edited February 22

  So, the update I just did started me back to Day 1 for the daily bonus. 
  

  February 22edited February 22

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• JeannieWally Posts: 38 ✭✭

  February 22

  jgirl1976 said:

  So, the update I just did started me back to Day 1 for the daily bonus. 
  

  I did NOT do a phone update, but my daily bonus also took me to day 1 and was over 450 days...and to top it off I do not have Bubblegum Hill.  XARLY.......HELP!!!!!!!!!!!!!!!!
  

  February 22

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• missangel Posts: 2 ✭

  February 22

  I have updated the app, I have re-booted my phone and iPad, I have logged out of Facebook and logged back in and I still don't have access to BGH!  What other options do I have to get back to playing BGH?

  February 22

  0
• Carol_Martins Posts: 94 ✭✭✭

  February 22

  I also was pushed back to day 1 on my phone and ipad

  February 22

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• Steve_Epstein Posts: 42 ✭✭

  February 22

  Day 1 versus Day 300 has no real bearing.  In three days you’ll get 30 minutes of free lives.  If you got BGH back, then you’re going to get 60 minutes of unlimited lives once you win anyway.

  February 22

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• leah02 Posts: 2 ✭

  February 22

  Hi, I still can't play Bubblegum Hill. Can't find any new updates. I have uninstalled and then reinstalled...logged off f.b. and back on. Is anyone else having the same issue currently and any suggestions?

  February 22

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