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After Ad screen goes black - (Collecting details for investigation)!
Best Answer
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Hi @Kathyrnn!
There seems to be an issue which is unfortunately affecting the game app! Rest assured however, the game team is aware of this and working as hard as they can to solve this but we don't have a timeframe for a fix just yet.
You can follow up on this topic here.
Apologies for the inconvenience caused and thanks for your patience while we look into this 😉
Answers
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firebombmarkus said:Thank you @Dawnie66 I will ask you to do some troubleshooting for iOS. Let me know if it helped.
https://community.king.com/en/blog/discussion/246638/is-your-game-crashing-on-an-ios-device
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@Dawnie66 The last resort is always reinstalling the game but it will lead to losing all the boosters. If you don't mind losing the boosters, you can reinstall the game. Your progress can be restored if you were previously connected with a King or a Facebook account.
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firebombmarkus said:@Dawnie66 The last resort is always reinstalling the game but it will lead to losing all the boosters. If you don't mind losing the boosters, you can reinstall the game. Your progress can be restored if you were previously connected with a King or a Facebook account.firebombmarkus said:@Dawnie66 The last resort is always reinstalling the game but it will lead to losing all the boosters. If you don't mind losing the boosters, you can reinstall the game. Your progress can be restored if you were previously connected with a King or a Facebook account.
