I accidenly deleted my soda crush game.

cubs1646 · June 2019

I was on level 2250 i beleive. Can you restore my game?

_Elsa_ · June 2019

HI @cubs1646 welcome to our community.Sadly, we cannot restore progress in this community due to data protection issues. Please follow the steps on here to help you get your progress back. https://community.king.com/en/blog/discussion/247838/have-you-lost-your-levels-a-guide-on-how-to-keep-your-game-saved#latest

If the troubleshooting doesn’t work, then I am going to ask you to please complete a contact form and they can manually add it back for you. But first you need to get your user ID # : https://community.king.com/en/candy-crush-saga/discussion/247069/what-is-my-user-id-and-where-can-i-find-it#latest

Once you have the number, please complete the contact form from this link: https://soporto.king.com/contact

They can manually go into your account and get your progress back. They will send you an email with a ticket number. Please make sure to use this topic and subtopic when completing the contact form.

_Elsa_ · June 2019

Hi @cubs1646, just following up with our message. How are you enjoying the community. I would like to take a moment to offer you a message for all newbies to learn more about our community which you can find here: https://community.king.com/en/candy-crush-soda-saga/discussion/258887/newbies-this-message-is-for-you#latest

I accidenly deleted my soda crush game.

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