🐰🥚 Topsy Turvy Season in Candy Crush Soda is here!
🏴☠️🎨✨ Shipmates has received a makeover!
🚪✨ A new test appears!
Back to the Beginning!
Answers
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Thanks for tagging me @Crimson_Dawn. Hi @BevBub, we can help you get your progress back. Unfortunately, when you don't play the games through Facebook or the Kingdom you can lose your progress any time. They save it on their servers. I prefer playing through the Kingdom. Not sure if you are on mobile or computer. Below are links on how to create a Kingdom account.
. Please follow the steps on here: https://community.king.com/en/candy-crush-saga/discussion/250549/superstar-information-post-creating-a-kingdom-account-browser-with-images/p1?new=1
Once you have this account, you will need to get your user ID # and you can follow the steps on this link.
Once you have the number, please complete the contact form from this link: https://soporto.king.com/contact
They can manually go into your new account and get you back to where you were. It might take a couple of days before you get a response so please be patient. You should get an email with a ticket number on it. Please make sure to use this topic and subtopic when completing the form.
If you need help with anything, don't hesitate to tag us for further help. And I'm a bit late but welcome to our community! You're going to love it here. We also have contests going on all the King games and you can check them out by following this link: