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How do I get back to the level I was on?

moore999
moore999 Posts: 3 Newbie
My game was frozen for over a day on the level screen, level 2604. After looking around for solutions, and knowing that my phone and apps were backed up, I uninstall the game and reinstalled it. Now I’m on level one. I’ve reached out to King Support and they been completely useless,  sending an automated response it doesn’t remotely address my question. is there anyway they can get me back on level 2604?
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