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What's happening in Soda in April? 🐣✨
🐰🥚 Topsy Turvy Season in Candy Crush Soda is here!
🚪✨ A new test appears!
🐰🥚 Topsy Turvy Season in Candy Crush Soda is here!
🚪✨ A new test appears!
Candy Crush Soda game: Is this game down??
Answers
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Hi @Teaser1997 ,
Thanks for the patience! (And thanks @Pummy Raj for your awesome help)
Please always make sure that you are well connected and your game is up to date. This is essential to guarantee that the rewards are being granted. We don't have a general issue with the rewards, so please make sure your connection is well ensured.
As a gesture of good will, we have sent some gold bars to your account and you should be able to see them when you play the game next time.
In the future though, I am sorry but we cannot grant rewards if the connection issues happen constantly, as they are specific to your device or connection in this case, instead of to our servers.
I hope you understand
.
Cheers and I hope we see you around in the Community,
Xarly -
Want to again thank you for your expertise and your patience. Heard from Xarly who sent gold bars which I thought was very generous. Sent a reply stating that.
Xarly maintains it had to be my device. However since all the other King games I play were connected to the internet at that time just NOT the Candy Crush Soda Saga, I don't think that's the case. I've copied down the link you sent in order to find
Game ID#'s. Will make a list in case something should happen again.
This issue has been resolved.
Have a good day/evening. -
