Hi @Liz3, welcome to our community.
I would like to take a moment to offer you a message for all newbies to
learn more about our community which you can find here.
We always run contests so be sure to enter them for a chance to win gold bars.
Are you getting this error message? If so, the studio is aware of this but it's a Facebook glitch so we have to wait for them to fix it.
Any time I complete a level, regardless of the difficulty, I have to reload in order to start the next level.
This glitch does not apply to other "King" games on my laptop as my son also plays one of the other candy games and experiences no problems whatsoever.