Why can't i sign in to my Candy Crush Soda account?

JiMMY77731R · August 2019

Ever since i registered to this "King Community" - yesterday - I have not been able to log into my Candy Crush Soda account... Is it because I used the same email address for both.

bernie-7 · August 2019

i don’t want to uninstall and lose my progress

krishna42 · August 2019

Login with email

bernie-7 · August 2019

I’m having the same problem

bernie-7 · August 2019

i don’t want to uninstall and lose my progress

bernie-7 · August 2019

I’ve tried logging in and every time I get the connection error message

Betboop054 · August 2019

I'm having the same problem ,logging into Candy Crush soda it's shadowing the log in with Facebook for the past 2 weeks, Help

QueenB · August 2019

Hi @Betboop054, @bernie-7, @JiMMY77731R!

Do you guys happen to play on Apple device? If yes, can you try the following please:

- Disconnect the game from Facebook/King account (if connected).
- Delete Facebook App if you have it installed.
- Clear cache from your Safari: http://www.imore.com/how-clear-stored-website-data-ios-7-safari (Super Important).
- Restart the device and try connecting the game back to FacebooKing account so your progress can sync.

Hope this does the trick

_Elsa_ · August 2019

Hi guys, welcome to our community. I would like to take a moment to offer you a message for all newbies to learn more about our community which you can find here. We always run contests so be sure to enter them for a chance to win gold bars.

Bella2021 · October 2019

I have had this problem also, persistently, in Candy Crush Soda for about a week now. When I try to login it say unable to connect. I am not on Facebook, it has nothing to do with Facebook. I am connected and logged in inside the Candy Crush Jelly app, it is just with Soda that I am unable to connect.

_Elsa_ · October 2019

@Bella2021, it is saying that there is no wifi? If so, the only resolution is to uninstall and reinstall the game but I have to make you aware that if you do this then all lives and boosters on your device will be gone. They are only saved to your device in the game.

janetkaye · February 2022

On my iPad every time I try to log into the log in I get the message”unable to connect. Try again late.” But it never works later.

Why can't i sign in to my Candy Crush Soda account?

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