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"No internet connection" error message - (PC not Mobile!)

sable42001
sable42001 Posts: 1

Level 1

edited September 2019 in Support
I'm playing on a HP laptop not through facebook and game says to connect to the internet, I have checked and I have no internet connection problems. Not sure what to do now, Any suggestions?

Answers

  • QueenB
    QueenB Posts: 15,432
    Hi @sable42001, welcome to our Community :)

    Do you mind sending me a screenshot of the error message you're getting to double check if this has been reported to the Studio? 
  • LillersChowsky
    LillersChowsky Posts: 1

    Level 1

    Mine says no interne connection too, and its fine! 
  • natts
    natts Posts: 1

    Level 1

    edited September 2019
    Mine also say no internet but I get my daily gift still but nothing else work but my internet is on
  • COOPER99
    COOPER99 Posts: 1

    Level 1

    I can’t play on Facebook it says I have a error could you help 
  • 42sierra
    42sierra Posts: 4

    Level 1

    Says no internet connection$!$???

  • gedmac
    gedmac Posts: 3

    Level 1

    I cannot co connect says no Internet connection

  • gedmac
    gedmac Posts: 3

    Level 1

    screen shot attached

    getting connection error with Candy crush Saga


  • conniehogle
    conniehogle Posts: 3

    Level 1

    Same problem here for months. None of the suggested “fixes” work. Only thing I haven’t done is delete app. But, then I’ll lose everything including achieved level progress. I won’t do that. I will delete and never spend money on a king app again however! Over it and no help from support!

Hey! Would you like to give us your opinion?