I am back at level 1 on Facebook

JetKuil-Snaterse · September 2019

My tablet is charging at the moment - So don't know the exact level I am at (somewhere between 1600 and 1800) but opening the game on facebook on the desktop I am not back to zero. Where have all my levels gone?

KingChewy · September 2019

Hi @JetKuil-Snaterse - welcome to our friendly community. I’m sorry to hear you’ve had this issue. Don’t worry though you should be able to regain your progress by following the steps in the below link.

https://community.king.com/en/candy-crush-soda-saga/discussion/244246/how-to-get-your-level-and-progress-back

Hope this helps and have a wonderful day 🙏🏻

JetKuil-Snaterse · September 2019

Hi Foley1362, It didn't help because I was on desktop and your suggestions are for phone and tablet. But it doesn't matter any more.. I found out what happened.
I was on level one.. but the moment I played it it said - 1 star because you replayed the level. A bit puzzled about that replayed, I looked into the "roadmap" and found out I could travel back to where I was before.
Thanks for your reply

I am back at level 1 on Facebook

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