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have been blocked for 1 week at 3671.

sand66
sand66 Posts: 4

Level 1
in Support
I have been blocked for 1 week at 3671 by a works panel while there are many more levels enabled.  I have uninstalled the application, reinstalled it, do not update anything.  The game makes me repeat the previous levels with my own results to beat.  It makes no sense.  Facebook phone tablet and even the PC application are blocked.  How to do ?????

Answers

  • Xarly
    Xarly Posts: 2,509
    Hi @sand66 ,

    This is a very strange issue, can you please send us a screenshot? We will try our best to help you out but need more information from you in order to do it the best way we can.

    Cheers,
    Xarly
  • sand66
    sand66 Posts: 4

    Level 1
    The first photo is Facebook. The second photo is my phone. I can not play on any of them anymore.
  • heatherleelanders
    heatherleelanders Posts: 1

    Level 1
    edited October 2019
    I’m having the exact same issue!!! Most of the time I see the “under construction” icon at 3670. But a couple of times when I exited bubblegum hill back to the main game board, I was placed on the board at level 3671 but I’m not able to click on it to play. 


  • Rayyu117
    Rayyu117 Posts: 4

    Level 1
    I got the same problem, can play on computer but mobile phone has been blocked at 3671, please check and fix it. Thanks.
  • _Elsa_
    _Elsa_ Posts: 37,298
    Hi guys, welcome to our community.  I would like to take a moment to offer you a message for all newbies to learn more about our community which you can find here.  We always run contests so be sure to enter them for a chance to win gold bars.

    If you are seeing the paint can that means that you have reached the end.  There was an episode update a couple of weeks ago so a new one should be arriving shortly.

  • amylie
    amylie Posts: 2

    Level 1
    Hi!
    I loooove this game. Unfortunately i succed in level 3670 and i am blocked. There is an under construction icon on level 3671 so i can t click on it.
    Please help
    Thanks
  • _Elsa_
    _Elsa_ Posts: 37,298
    Hi guys, I am far from that level but what I am going to do for you is this.  I am going to tag @QueenB who is the community moderator.  She can elevate it to the studio to find out what's going on with this level and will report back here with the results.
  • QueenB
    QueenB Posts: 15,439
    Thanks @Elsa😊

    @amylie if you happen to play on a mobile device, have you checked for available updates? 
  • saadousousouhannachi
    saadousousouhannachi Posts: 84

    Level 3
    hello, have a remorkable development ihop to cantine to encounter some obstacles

Hey! Would you like to give us your opinion?

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