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What's happening in Soda in April? 🐣✨
🐰🥚 Topsy Turvy Season in Candy Crush Soda is here!
🚪✨ A new test appears!
🐰🥚 Topsy Turvy Season in Candy Crush Soda is here!
🚪✨ A new test appears!
I need help with lost progress! (Under investigation)!
Answers
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Thanks for tagging me @Yosca. To get your progress back first you need to be playing through Facebook or the Kingdom. You might have to sync your progress between the two so here is the first link:You will be completing a contact form so please get your user ID # by following the steps from here.
Once you have the number, please complete the contact form from this link: https://soporto.king.com/contact
They can manually go into your new account and get you back to where you were. It might take a couple of days before you get a response so please be patient. You should get an email with a ticket number on it. Please make sure to use this topic and subtopic when completing the form.
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Hi @tinabaybee and welcome to our adorable Community 😊 I am sorry this has happened to you. Please follow the link below and you will see how to get your progress back.
https://community.king.com/en/candy-crush-soda-saga/discussion/244246/how-to-get-your-level-and-progress-back
I hope this will help you. Let me know if you need assistance. Have a wonderful day 🤗 -
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Hi @SueDuggan and welcome to our adorable Community 😊 I am sorry this has happened to you. Please follow the link below and you will see how to get your progress back.
https://community.king.com/en/candy-crush-soda-saga/discussion/244246/how-to-get-your-level-and-progress-back
I hope this will help you. Let me know if you need assistance. Have a wonderful day 🤗 -
HI @marilyn6, I personally can't get your progress back but I am going to give you a link to complete a contact form.
https://soporto.king.com/contact
They can manually go into your new account and get you back to where you were. It might take a couple of days before you get a response so please be patient. You should get an email with a ticket number on it. Please make sure to use this topic and subtopic when completing the form.
