Problems with internet connection

I have been playing your game for almost two years about two months ago I started to have problems connecting to the internet. It's very sporadic. Almost every time I open it to play there is no connection sometimes if I play a few times it will finally connect other times not won't connect the whole time. I tried uninstalling and reinstalling the app and I got back to the level I had been on but had to start all over on my progress of days playing i was at over 600 days of playing and it went back to day one. It is very frustrating because sometimes I have purchased packages that don't show up til the next day or later. Or I win  a race or board prize that I can't get  till the next day or later and sometimes not at all!! I have an Android laptop. I dont want to just quit but this is an every day issue that is taking all the fun and relaxation out of playing your game. I am very frustrated 😔☹️😣 and UN