What's happening in Soda in April? 🐣✨
🐰🥚 Topsy Turvy Season in Candy Crush Soda is here!
🏴☠️🎨✨ Shipmates has received a makeover!
🚪✨ A new test appears!
🐰🥚 Topsy Turvy Season in Candy Crush Soda is here!
🏴☠️🎨✨ Shipmates has received a makeover!
🚪✨ A new test appears!
I won level 981 but the game froze
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LawandaFaye36
Posts: 2 Newbie
in Support
Answers
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Hello @LawandaFaye36 A Warm Welcome to the Candy Friends section of our friendly King Community
I am sorry to hear about the issue with the level in your game!! I am not sure why it happened!!
Let's try some troubleshooting steps to make sure that the issue is not from our side!! Can you tell me which device you are using?
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Talk to you soon! Have a great rest of the day/evening! -
Hello again @LawandaFaye36 Thank you for replying back
Here is the link with trouble-shooting steps to use on an Android device https://community.king.com/en/blog/discussion/234676/is-your-game-crashing-on-an-android-device
Please try all the steps except "Delete and Reinstalling the Game App", as it will remove all your stored up boosters.
Please let me know how it went, so that I can assist you further if needed!
Talk to you soon! Have a great rest of the day/evening!