What's happening in Soda in May? 🏖️🏹
🎧🏆 Participate in the Soda Audio Challenges and win prizes! 🌟
📸👀 Soda is now on Instagram!
🏆🏖️ Soda Summer Season is here!
🎉🥳New Accessibility features are coming to Soda!
🏆🏹 Claim your Soda Cup Badge!
Qualifers // Quarters // Semis // Finals
🎧🏆 Participate in the Soda Audio Challenges and win prizes! 🌟
📸👀 Soda is now on Instagram!
🏆🏖️ Soda Summer Season is here!
🎉🥳New Accessibility features are coming to Soda!
🏆🏹 Claim your Soda Cup Badge!
Qualifers // Quarters // Semis // Finals
Money Fraud
Options
on MULTIPLE occasions I have hit the button to extend play and your game has deducted money from my account, I’ve received the message that I’m all set and then the lollipop lady pops up to tell me I’m so close and the game DOES NOT extend play! WGAT IS GOING ON?!?! You take money out of my account and don’t extend the game! THAT IS FRAUD AND THEFT!!! How do you plan to either resolve the issue or refund the monies that were taken without compensating with extended play?!?!?!?!
Very ANGRY AND DISAPPOINTED player!
Very ANGRY AND DISAPPOINTED player!
Comments
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Hello @LDWms530 A Warm Welcome to the Candy Soda section of our friendly King Community
I am very sorry to hear that you have not received the items you have purchased for your game!! The Community Team does not deal with any purchase issues as the inquiry includes your personal details and this is a public forum!
Hence, you will have to contact the "Player Support Team" through this link https://soporto.king.com/contact
** While filling out, enter the TOPIC as "Problems with Purchase";
and the SUB-TOPIC as "Purchased Items not Received";
Explain briefly about the issue and Submit the form.
NOTE: Along with above details, make sure to enter the Game Name correctly! After sending the complaint, you will be receiving an automated email as acknowledgement. If you have not heard from them within 3 days, send a reply to that automated email you have received.
Hoping for the Best! Have a great rest of the day/evening!
** Please post back if you need further assistance by tapping on "Type your Comment" box located below -
Hello @marinemom123456789 Welcome to the King Community
I have answered the question you have posted at this link https://community.king.com/en/candy-crush-soda-saga/discussion/comment/516050#Comment_516050
Please do contact the "Player Support Team" to receive your your missing Gold Bars that you have purchased!
Thank you for posting in the Community! Have a great rest of the day/evening!