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I accidentally spent gold bars

amy_brownlee
amy_brownlee Posts: 1 Newbie
I accidentally spent 39 gold bars by tapping the wrong part of the screen, how can I get them back?

Answers

  • PummyRaj
    PummyRaj Posts: 32,558 Candy Moderator
    Hello @amy_brownlee Hearty Welcome to the Candy Soda section of our friendly King Community :) 

    I am sorry to hear that you made an accidental purcahse!!  This King Community does not deal with any kind of Purchase issues! 

    Hence, you will have to contact the King Support team through this link: https://soporto.king.com/contact 
    ** While filling out, enter the TOPIC as "Problems with Purchase";
    and the SUB-TOPIC as "Accidental Purchase"; 
    Explain briefly about the issue and Submit the form.
    NOTE:  Along with above details, make sure to enter the Game Name correctly!

    After sending the complaint, you will be receiving an automated email as acknowledgement.  If you have not heard from them after 3 days, send a reply to that automated email you have received. 

    Hoping for the Best!  Have a great rest of the day/evening!

    ** Please post back if you need further assistance by tapping on "Type your Comment" box located below =)
  • PummyRaj
    PummyRaj Posts: 32,558 Candy Moderator
    Hello again @amy_brownlee

    Here is an Idea about bringing a "Confirm" Button when we are about to spend Gold Bars.  Click on below link and "Vote Up" for it, so that it can receive more votes... 
    https://community.king.com/en/candy-crush-soda-saga/discussion/269372/confirm-button-for-using-gold-bars#latest
    The move Votes an Idea receives, the better chances it gets to be implemented!

Hey! Would you like to give us your opinion?