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Candy crush soda

Em-4
Em-4 Posts: 2 Newbie
Stopped working for 2 days normally can get it restarted by restarting my my phone but no joy this time any suggestions please 

Answers

  • QueenB
    QueenB Posts: 13,660 Community Manager
    Welcome to our Community @Em-4🤗

    So what device are you playing on and have you by any chance checked for available updates or even tried reinstalling the game app? 

    It usually fixes most issues (please note that any progress on the mobile device that has not been synchronized with Facebook/King account at this stage will be lost.

    However, all the progress that is currently saved on Facebook/King account can easily be retrieved, once you have reconnected the device successfully). 

    Regrettably, you will lose any saved boosters and messages. I would recommend using these up before re-installing, if possible.

    Hope this helps :) 

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