Is anyone else having issues with the game not playing? I have been having this issue for 3 days now

rebel36101 · December 2019

QueenB · December 2019

What exactly is the issue you are having @rebel36101?

Are you getting any error messages? Do you play on a mobile device or a PC? Have you tried any troubleshooting steps like update game or reinstall it?

zzzz · December 2019

I cannot open it as well

Amanda_Kirk · January 2020

Yes, it will load to the beginning, ask about sending lives to Facebook friends, than if I close that pop up... nothing. It doesn’t bring me to the last puzzle I completed. I was clicking the portal to the last unlock area, but again I couldn’t maneuver on the game board to find where I was left off. No other pop ups would generate. It’s been doing this for months! I have been able to play maybe 5 times successfully in the last 2 months.

PummyRaj · January 2020

Hello @Amanda_Kirk,

I have just responded to your comment in another thread, where you were wondering that you might have to start over if you play the game on a new/another device https://community.king.com/en/candy-crush-soda-saga/discussion/comment/545239#Comment_545239

Please check it out and let me know if you have further questions and need any clarifications

Just like before, tap on "Type your Comment" box and write your reply.

Hope everything works out fine and you will be able to play your game again

Is anyone else having issues with the game not playing? I have been having this issue for 3 days now

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