Why am I not getting my rewards?

Hello @lvgsanmarcos Hearty Welcome to our friendly King Community   

I am sorry to hear that you have not been receiving the rewards in your game!!  This King Community does not deal with the issues like rewards in the games or purchase issues! 

Hence, I would suggest you to contact the King Support team through this link: https://soporto.king.com/contact 
** While filling out, enter the TOPIC as "Problems with my Game";
and the SUB-TOPIC as "Prize not Received"; 
Explain briefly about the issue and Submit the form.
NOTE:  Along with above details, make sure to enter the Game Name correctly!

After sending the complaint, you will be receiving an automated email as acknowledgement.  If you have not heard from them within 3 days, send a reply to that automated email you have received. 

Hoping for the Best!  Have a great rest of the day/evening!

** Please post back if you need further assistance by tapping on "Type your Comment" box located below