When will New Levels be Available????? (Issue Solved)!

DebbieD_2 · January 2020

I'm at level 4255. I have made sure that I have updated Candy Crush Soda through the Microsoft store, but there aren't any updates. I purchased the $64.99 to play better before getting to level 4255 and lost hours and free lives playing time when I reached the level 4255. I lost money and can that be fixed? When will the new levels be up? I have waited for 2 weeks.

QueenB · January 2020

Awesome, thanks for the details

Image: https://community.king.com/en/plugins/emojiextender/emoji/little/smile.png

So it looks like you're missing an update @d@DebbieD_2 ... Can you please check out the Support page from Microsoft and try out the steps to make sure you get the latest game app version?

https://support.microsoft.com/en-in/help/4027498/microsoft-store-fix-problems-with-apps

Let us know how it goes, please

Spinnifix · January 2020

Hello and welcome to this community

☺

I am happy to pass your question on to @QueenB.

You can definitely te@QueenB

♥

Good luck & have a nice day

QueenB · January 2020

Hi @DebbieD_2!

The was an update today so can you check again and see if you have it? If not, could you do me a huge favor and send me a screenshot of the game map so I can have a closer look?

For any guidance, please visit this useful website: www.take-a-screenshot.org

Thanks

DebbieD_2 · January 2020

Hi @QueenB and Thanks for looking into this!! I checked and I have no updates in the Microsoft store. Here is the screen shot.

Image: https://us.v-cdn.net/6030983/uploads/editor/wb/mwqjwo5fngjf.png

Michael_Dyess · January 2020

Debbie, I'm at the same level and nothing new yet and it's now Friday night... I've also played level 4255 over and over till I'm blue in the face and it keeps showing up as an unplayed level...

DebbieD_2 · January 2020

Michael, I did complete level 4255...got 3 stars but didn't give me my tickets and no more levels....

Michael_Dyess · January 2020

I've done all I can do for now... Apparently there's a glitch somewhere... Also, apparent is the fact that Soda starts off in landscape mode, then switches to portrait during level display... I have to manually tilt my ipad to landscape to go back to playing mode... According to QueenB this will now be the norm...

DebbieD_2 · January 2020

I play on my pc and don't have that problem.

bullywooly · January 2020

I hate, hate, hate this portrait rubbish, don’t keep meddling with not is broken

_72_ · January 2020

Wait... I can't see the bubblegum hill event on my computer, how can you get it?

QueenB · January 2020

Thanks, @DebbieD_2!

Would you also mind getting back to us with your User ID and the game app version you have installed?

How to find Game app version:

Go to Settings > application settings > manage application then tap on the app. It'll say the version you are running under the name. You shouldn't have to check though; If the app in the market doesn't say "Installed" then you don't have the most recent version.

Thanks

When will New Levels be Available????? (Issue Solved)!

Best Answer

Answers

Categories