I lost my game progress...how I can get it back...when I enter the email for log in ...

alinadolly · February 2020

As I enter the email for log in...notification came that this email is not contacted to king

QueenB · February 2020

Hi there @alinadolly, are you still experiencing issues with the game?

If yes, do you mind telling me which device you are playing on? Apple, Android, Windows device?

Thanks

AbhinavSargar · February 2020

Hi @alinadolly

Welcome To The Community,

Sorry To Hear About Your Problem.

Check out a Solution to Your Problem by clicking here and here.

If that doesn't helps then Click here

Also @Xarly @Community_Team @PummyRaj will help if in case you found the solution useless for Your Problem.

I hope this helps.

Have A Nice Day!

PummyRaj · February 2020

Hello @alinadolly Hearty Welcome to our friendly King Community 🤗

I am very sorry to hear about the issue in your game!!

@AbhinavSargar I have already escalated this issue to the Community In-charge to look into it.

As I am stumbled at the player;s issue being "not able to log in through the email" and lost their progress!! I am not able to combine both to suggest a solution.

@alinadolly Help will be here soon! I request you to please be patient!

Thank you very much! Have a nice day/evening! 🍬

AbhinavSargar · February 2020

Thanks @PummyRaj for your Kind Help.

QueenB · February 2020

Hi there @alinadolly, are you still experiencing issues with the game?

If yes, do you mind telling me which device you are playing on? Apple, Android, Windows device?

Thanks

I lost my game progress...how I can get it back...when I enter the email for log in ...

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