It takes my gold bars and then it want let me collect my bars that I win and I have to log out and back to play new levels everytime i win a level. Just fix the game
The fault is definitely yours.
Check your device and the problem.
If it doesn't help. You have to uninstall and reinstall and update your app and clear the cache.
It takes my gold bars and then it want let me collect my bars that I win and I have to log out and back to play new levels everytime i win a level. Just fix the game
Hello @Pamguy, Hearty Welcome to our friendly King Community
I am sorry to say that I am not able to completely understand the issue you are having!!
1) What do you mean by "it won't let you collect your bars" --> Did you mean the Gold Bars we gain when we won the "Episode Race"? Or is it the Gold Bars from the Bubble Gum Hill event, or some other thing?
2) When you win the Gold Bars, are you seeing an "Error" message OR "No internet connection" message?
3) Why are you logging out of the game and getting back in to the game to play new level? Does any message appear on the screen and tells you / exists you from the game!
The more details you provide, the better help we can provide. Please post your reply by typing in the empty comment box provided below.
Talk to you soon! Have a great rest of the day/evening
It keeps loading over and over until I quit the game and start the game over. Leaving me with no prize winning gold bars won't let me use the store to buy any bars
Can you believe this ------ They just emailed me to see if my game was fixed !!!!!!! No it is not Does anyone listen to our problem????? I just disconnect the game and reinstalled the game and that did not work and of course I lost all my goodies.
@MeyerLinda, we're still not 100% sure what the issue pamguy is having, and I'm also not sure what you are referring too.. Why did you reinstall the game app?
When I win a level it will pop up with a screen saying im in first place or second place get your prize. When click to claim prize it just keep on loading and loading and that's when i have to clear out and start the game again. When I had a few gold bars and would try to use them it would do loading and would take the bars but not give me what I purchased with them. Also keeos saying contacting when try to pull up the store
A warm welcome to all the new community members and older community members. I am going to post some links below to help you learn how to navigate through the community.
We currently have a poll going to see which is the most favorite King game that players love to play. You can vote here. I am also going to give you some very important links below so that you can learn how to navigate through the community.
Make sure to check out the Contest Area for a chance to win gold bars! You can check if your game is running any current contests, as well as the community contests (General).
To check out the game community for your King game(s) check out the "Newbies, this message is for you" here. Click on your game(s) and learn more about your game community.
Please check out the “Idea” area for some of our candy crush games here. Vote! Vote! Vote!
Answers
You have to post it in the support area. This is not an idea! But I still want to answer it for you.
https://community.king.com/en/blog/categories/blog-posts
The fault is definitely yours. Check your device and the problem. If it doesn't help. You have to uninstall and reinstall and update your app and clear the cache.
@firebombmarkus & @QueenB
- Report
0 · Helpful Woah! Sweet Love HahaI am sorry to say that I am not able to completely understand the issue you are having!!
1) What do you mean by "it won't let you collect your bars" --> Did you mean the Gold Bars we gain when we won the "Episode Race"? Or is it the Gold Bars from the Bubble Gum Hill event, or some other thing?
2) When you win the Gold Bars, are you seeing an "Error" message OR "No internet connection" message?
3) Why are you logging out of the game and getting back in to the game to play new level? Does any message appear on the screen and tells you / exists you from the game!
The more details you provide, the better help we can provide. Please post your reply by typing in the empty comment box provided below.
Talk to you soon! Have a great rest of the day/evening
- Report
0 · Helpful Woah! Sweet Love HahaIt keeps loading over and over until I quit the game and start the game over. Leaving me with no prize winning gold bars won't let me use the store to buy any bars
- Report
0 · Helpful Woah! Sweet Love HahaThis is my favorite game of all time and it is cheating me out of my prizes
- Report
0 · Helpful Woah! Sweet Love Haha@Pamguy which device are you playing on? Apple, Android, Windows 10, on Facebook or on King.com?
Also, which feature are you referring to that rewards you Gold Bars? Is it the Episode Race you are referring to?
👉 Refer a Friend to Farm Community and get Rewarded! 🎁
🍬 Play Candy Crush Saga 🍭 Play Candy Crush Soda Saga 👫Play Candy Crush Friends Saga
🤼♀️ Play Candy Crush Jelly Saga 👩🌾 🍓Play Farm Heroes Saga
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0 · Helpful Woah! Sweet Love HahaAndroid
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0 · Helpful Woah! Sweet Love HahaI'm using a android
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0 · Helpful Woah! Sweet Love HahaOkay, have you made sure the game app is up to date @Pamguy?
Can you also please send us a screenshot of the game when it gets stuck on loading so we can see which feature that is causing this issue?
How to take a screenshot!
Thanks 👍
👉 Refer a Friend to Farm Community and get Rewarded! 🎁
🍬 Play Candy Crush Saga 🍭 Play Candy Crush Soda Saga 👫Play Candy Crush Friends Saga
🤼♀️ Play Candy Crush Jelly Saga 👩🌾 🍓Play Farm Heroes Saga
- Report
0 · Helpful Woah! Sweet Love HahaI sure will
- Report
0 · Helpful Woah! Sweet Love HahaCan you believe this ------ They just emailed me to see if my game was fixed !!!!!!! No it is not Does anyone listen to our problem????? I just disconnect the game and reinstalled the game and that did not work and of course I lost all my goodies.
I figure they now owe my about $100.00
PLEASE FIX THIS GAME
- Report
0 · Helpful Woah! Sweet Love HahaI've not been receiving my gold bars and can't connect to the store tried to send a screenshot and couldn't
- Report
0 · Helpful Woah! Sweet Love Haha@MeyerLinda, we're still not 100% sure what the issue pamguy is having, and I'm also not sure what you are referring too.. Why did you reinstall the game app?
👉 Refer a Friend to Farm Community and get Rewarded! 🎁
🍬 Play Candy Crush Saga 🍭 Play Candy Crush Soda Saga 👫Play Candy Crush Friends Saga
🤼♀️ Play Candy Crush Jelly Saga 👩🌾 🍓Play Farm Heroes Saga
- Report
0 · Helpful Woah! Sweet Love Haha@Pamguy Select the picture icon and you'll get the option to add your screenshot.
👉 Refer a Friend to Farm Community and get Rewarded! 🎁
🍬 Play Candy Crush Saga 🍭 Play Candy Crush Soda Saga 👫Play Candy Crush Friends Saga
🤼♀️ Play Candy Crush Jelly Saga 👩🌾 🍓Play Farm Heroes Saga
- Report
0 · Helpful Woah! Sweet Love HahaWhen I win a level it will pop up with a screen saying im in first place or second place get your prize. When click to claim prize it just keep on loading and loading and that's when i have to clear out and start the game again. When I had a few gold bars and would try to use them it would do loading and would take the bars but not give me what I purchased with them. Also keeos saying contacting when try to pull up the store
- Report
0 · Helpful Woah! Sweet Love HahaA warm welcome to all the new community members and older community members. I am going to post some links below to help you learn how to navigate through the community.
We currently have a poll going to see which is the most favorite King game that players love to play. You can vote here. I am also going to give you some very important links below so that you can learn how to navigate through the community.
Here is a link to help you learn your way around the community. Let's learn more about the King community!
Make sure to check out the Contest Area for a chance to win gold bars! You can check if your game is running any current contests, as well as the community contests (General).
To check out the game community for your King game(s) check out the "Newbies, this message is for you" here. Click on your game(s) and learn more about your game community.
Please check out the “Idea” area for some of our candy crush games here. Vote! Vote! Vote!
✨ ✨
✨ ✨
Have any good ideas to help improve your game? Master list of ideas for our King games✨ ✨
- Report
0 · Helpful Woah! Sweet Love Haha