I also play on my phone and clearing the cache didn't affect my game. I'd hate to say it won't affect your game because I'm just unsure. But, good luck, if you do clear it. I just wanted you to know the cache probably has nothing to do with your inability to connect to the internet.
Ive also got connection problems for last week with Mr toffee fair on Android all other features work. Screenshots show error I'm getting, I've cleared the cache and logged out and back in
For the last few weeks, my Candy Crush Soda game has been saying "No Internet Connection" on my phone, even tho I have both cellular & wi-fi service. I also have Candy Crush Saga & Candy Crush Jelly on my phone, & neither have any issues w/ connectivity, so it seems like it's a Soda issue only. I checked my wife's phone & she's having the same issue of No Internet on Soda, but Saga is working fine. What's the problem?
We warmly welcome you to the Friendly King Community's Candy Crush Soda Saga forum.😊
We're sorry for your problem. In fact, if you change your Facebook or Kingdom password without logging out the game, the game app will be corrupted. There are several different reasons, that you may have this problem. If you find the image below while connecting game to the server, you can be sure that your game app has been corrupted.
More reasons for the problem are under investigation.
To get the solution right now, you'll need to uninstall the game and then reinstall it. You will lose all the stored boosters to do this, but will regain your gold bars and game progress.
Since we don't know which device you are playing on, please check out the this page and select the platform and the issue you are having on the device and try out the steps.
If you still need help, reply back here with as much details as possible and provide screenshots if possible.
Answers
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0 · Helpful Woah! Sweet Love Haha- Report
1 · 1Helpful Woah! Sweet Love HahaIve also got connection problems for last week with Mr toffee fair on Android all other features work. Screenshots show error I'm getting, I've cleared the cache and logged out and back in
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0 · Helpful Woah! Sweet Love HahaI still haven't got a connection. It's been several months now. Good luck to you in finding a solution.
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0 · Helpful Woah! Sweet Love HahaAmandea595 did you call your phone or Internet company. I did they fixed mine.
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1 · Helpful Woah! 1Sweet Love HahaNo, I have not contacted them. Thank you. I will check it out.
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0 · Helpful Woah! Sweet Love HahaAmandea595 your welcome
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0 · Helpful Woah! Sweet Love HahaFor the last few weeks, my Candy Crush Soda game has been saying "No Internet Connection" on my phone, even tho I have both cellular & wi-fi service. I also have Candy Crush Saga & Candy Crush Jelly on my phone, & neither have any issues w/ connectivity, so it seems like it's a Soda issue only. I checked my wife's phone & she's having the same issue of No Internet on Soda, but Saga is working fine. What's the problem?
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0 · Helpful Woah! 1Sweet Love HahaNo internet connection
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0 · Helpful Woah! Sweet Love Haha**Edit by CM: Unsupported language**
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0 · Helpful Woah! Sweet Love HahaMr toffees fair has started to work again on my phone for me after I passed a level I got connection back
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0 · Helpful Woah! Sweet Love HahaGlad to hear you got your connection back. Thanks!
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1 · Helpful Woah! 1Sweet Love HahaAmandea595
Thank you
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0 · Helpful Woah! Sweet Love HahaHi @adamsessler
We warmly welcome you to the Friendly King Community's Candy Crush Soda Saga forum.😊
We're sorry for your problem. In fact, if you change your Facebook or Kingdom password without logging out the game, the game app will be corrupted. There are several different reasons, that you may have this problem. If you find the image below while connecting game to the server, you can be sure that your game app has been corrupted.
More reasons for the problem are under investigation.
To get the solution right now, you'll need to uninstall the game and then reinstall it. You will lose all the stored boosters to do this, but will regain your gold bars and game progress.
Collect your badge from HERE.
Find the wrong and chance to win some Gold bars.
- Report
0 · Helpful Woah! Sweet Love Haha@Nita09 sorry to hear youré having issues.
Since we don't know which device you are playing on, please check out the this page and select the platform and the issue you are having on the device and try out the steps.
If you still need help, reply back here with as much details as possible and provide screenshots if possible.
How to take a screenshot!
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0 · Helpful Woah! Sweet Love Haha