My game cant signin with FB

justjojo2020 · February 2020

Queenb that isn’t helpful sadly because those instructions relate to blocked people, not apps

QueenB · February 2020

@chesmi

Please visit our International Corner here so you can get help 🤗

QueenB · February 2020

@Jim_Coyle could you try the following on your iPad:

- Disconnect the game from Facebook/King account (if connected).

- Delete Facebook App if you have it installed.

- Clear cache from your Safari: http://www.imore.com/how-clear-stored-website-data-ios-7-safari (Super Important).

- Restart the device and try connecting the game back to Facebook/King account so your progress can sync.

QueenB · February 2020

@justjojo2020 which device are you having internet issues with? Apple, Android, Windows 10?

doreen_yap · February 2020

Thks guys....problem settled

chesmi · March 2020

Danke Problem gelöst

Magdalom · April 2022

https://community.king.com/en/candy-crush-soda-saga/discussion/comment/613422#Comment_613422

I have a mobile Android. Since I've updated my game on the play store app, it won't let me login

Magdalom · April 2022

https://community.king.com/en/candy-crush-soda-saga/discussion/comment/2164428#Comment_2164428

And I've update Facebook, tried EVERYTHING...... IS THERE maybe a connection problem to the game itself??

Pitty_Kitty · April 2022

Hello @Magdalom !

Let's try to understand what's going on🙂

Please try troubleshooting steps and let me know if they help or not:

check for Soda and device updates
check that your device has at least 2 GB of free storage
provided you have a King account to save your progress try to log out- close game - clear cache* - restart device - open game - log in and pass any level to make sure you reconnected to the server
you might need to repeat the steps above 3-4 times

*on Android device, visit "settings" - "apps"- "candy crush soda saga"- "storage" - "clear cache". Be careful not to click "clear data" which deletes your boosters

My game cant signin with FB

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