This King Community is a public forum! Hence, It is not safe to provide your personal details. Can you please EDIT your comment and delete your email address?
To EDIT your above comment, click on the Gear Wheel icon that is located in the top right corner of your comment ---> Click on it and you will see EDIT ---> Click on it and you will be able to delete your email address with "Back space" button or highlighting and deleting it.
Please let me know if you need any further assistance.
I have deleted my email address. It is Soda. When I click on the 'group' man for what I have to do so we get 4 across "Internet access TRy again later " even though I am playing the game on my desktop thru Google and have never had this problem before. I can play but if I get a 'prize' of 1 hour recieve 'stripe candy' I cannot use it as again says Not connected to the internet. I have used on ipad recently but this has never given me this problem when back on desktop and I think but unsure as I am unwell I god same message when I played on ipad.
When we are having this "Internet Connection" Issue on one single game (it can be Soda or any other game), and all other games and Apps are working fine, the best optionfor us is to delete and reinstall the game.
This clears up all the Glitches that App is having and help us to play the game without any interruptions from now on wards!
But, please be aware that all your saved up boosters will be deleted and they will not be reimbursed by the King Team UNLESS you have purchased them with real money!
If you would like to go ahead and reinstall the App, here are the steps for your to follow:: Delete the App ---> Disconnect from Internet ---> Clear Cache/Cookies ---> Restart your device after shutting it down for few minutes ---> Connect to WiFi ---> Install the game ---> Log into the game ---> You should not have anymore issues now to log in OR to collect the prizes from events and special features.
Please let me know how it goes OR if you need further assistance.
Answers
Hello @Magieme
This King Community is a public forum! Hence, It is not safe to provide your personal details. Can you please EDIT your comment and delete your email address?
To EDIT your above comment, click on the Gear Wheel icon that is located in the top right corner of your comment ---> Click on it and you will see EDIT ---> Click on it and you will be able to delete your email address with "Back space" button or highlighting and deleting it.
Please let me know if you need any further assistance.
Thank you 🙂
- Report
0 · Helpful Woah! Sweet Love HahaPummyRaj.
I have deleted my email address. It is Soda. When I click on the 'group' man for what I have to do so we get 4 across "Internet access TRy again later " even though I am playing the game on my desktop thru Google and have never had this problem before. I can play but if I get a 'prize' of 1 hour recieve 'stripe candy' I cannot use it as again says Not connected to the internet. I have used on ipad recently but this has never given me this problem when back on desktop and I think but unsure as I am unwell I god same message when I played on ipad.
- Report
0 · Helpful Woah! Sweet Love HahaMine also not connected
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2 · 2Helpful Woah! Sweet Love HahaHope We get an answer soon Donrh
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0 · Helpful Woah! Sweet Love Hahaاyes, I don't have any problems with other games.
Candy Soda
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1 · Helpful Woah! 1Sweet Love Haha- Report
2 · 2Helpful Woah! Sweet Love Haha(Edit by CM: Unsupported Language) 😭🤨
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0 · Helpful Woah! Sweet Love HahaYes the above photo is what I get also
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0 · Helpful Woah! Sweet Love HahaHello again @Magieme and @Mustafa30 and Welcome to our friendly King Community @Vanguarda and @Donrh
When we are having this "Internet Connection" Issue on one single game (it can be Soda or any other game), and all other games and Apps are working fine, the best option for us is to delete and reinstall the game.
This clears up all the Glitches that App is having and help us to play the game without any interruptions from now on wards!
But, please be aware that all your saved up boosters will be deleted and they will not be reimbursed by the King Team UNLESS you have purchased them with real money!
If you would like to go ahead and reinstall the App, here are the steps for your to follow:: Delete the App ---> Disconnect from Internet ---> Clear Cache/Cookies ---> Restart your device after shutting it down for few minutes ---> Connect to WiFi ---> Install the game ---> Log into the game ---> You should not have anymore issues now to log in OR to collect the prizes from events and special features.
Please let me know how it goes OR if you need further assistance.
- Report
1 · Helpful 1Woah! Sweet Love HahaIve tried deleting and uninstalling doesn't work. Sometimes turning airplane mode on for 10 sec then off works sometimes
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0 · Helpful Woah! Sweet Love HahaConstantly disconnected from the server, I deleted but it didn't get better. There is internet! What else do I do?
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0 · Helpful Woah! Sweet Love HahaAm facing this problem as well. Tried on another android phone and also same issue. Please fix this as it is really annoying!
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0 · Helpful Woah! Sweet Love HahaI was wondering why the game says I have no internet connection when I have full bar service and have updated both game and phone
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0 · Helpful Woah! Sweet Love HahaWhy my game keeps showing me store unavailable?
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0 · Helpful Woah! Sweet Love HahaHello @mirelaura18 A Warm Welcome to our friendly King Community 🤗
I am sorry to hear about the issue in your game!
Can you please tell me which game you are having this issue in? Is it Candy Soda game OR Candy Crush Saga game?
If it is the original Candy Crush, this is a known issue which was reported to the King Studio team. They are working on a fix for this issue.
If it is Candy Soda, I will need few more details.
But, can you confirm the game first, so that we can discuss further? To reply back, type in the comment box given below.
Talk to you soon! Have a great rest of the day/evening! 🍫 🍫
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0 · Helpful Woah! Sweet Love Haha