Hi again @MeyerLinda. Do you see the paint can at the end of the levels? If so, you have reached the end of the last episode and new levels are created. They arrive every week. So make sure your device and game are always updated, so you can continue playing when the new levels have arrived.
🌟Everycloudhasasilverlining🌟
✨Carpe Diem✨
You can vote HEREfor an improvement of the Swedish Fish
But have another issue, so I'll post it here. Have already contacted King Player Relations / Adem, by e-mail, got automated reply, waiting on more.
Perhaps you guys can do it faster.
Here's my e-mail below, sent today 3/17/2020.
Hi Adem,
Here is a screen shot of one of the things I mentioned in a previous e-mail, to you.
My Current Level 4555 With Boosters in Bubblegum Hill on Candy Crush Soda Saga - Origins7 Dale
Notice, at top left, where Icon for popsicle hammer amounts, stripped ones also, along with the hand for moving things, are listed, etc... See how small it is? It is not the right size, has been this way for ages, at least a year or more. I can't correct it, because when I last did a reset/reinstall then, lost over 200+ popsicle hammers, my gold, levels, etc... BTW, it is not only what is in the Icon, but the Icon itself is not proportioned right, it is the wrong size, it is to small.
I have to stand up very close to my 55" Sony 4K TV, as I mentioned, I use it as my PC monitor, in order to see the numbers, etc...
So here is something to forward to support about. Don't know if I am the only one having this issue, but if others are, will help them as well. It had to be from King/Supports end, because everything else works fine.
It really is annoying.
Have attached the screen shot above also.
Again, await your replies.
Thx Origins7 Dale
3/17/2020
Here's my current level.
My Current Level 4555 on Candy Crush Soda Saga - Origins7 Dale
Again, hope we can get a fix on this, along with getting King to build more than 30 levels at a time, it's just not enough levels to compete with other players, as I mentioned in previous posts.
Thx Origins7 Dale
3/17/2020
*New Issue
Here is another issue, this time on my "Facebook Avatar", I use on King games. I have sent King Player Relations / Adem, an e-mail on it today 3/18/2020, so I'll just post the important points here.
*Part of e-mail, sent to King Player Relations / Adem.
This other issue is about the "Facebook Avatar", I use on playing King or any other game. I also mentioned this to you in a previous e-mail.
Because I am at the end of the game on Level 4555, you can't see or screen shot the "Facebook Avatar" I use, until more levels are built. However, when I can play, my "Facebook Avatar" is not there, I get a all whited out, no color, or shape, avatar replacement.
I think the shape I get, looks like an outline to mickey mouse, at least the ears do. It comes & goes, but mostly stays, whited out. Can't remember the last time I saw my "Facebook Avatar", in my game.
This is why I think, it's a dll's issue. Maybe corrupted going to the MS Store, or maybe leaving it, on updates.
I have attached above for you, screenshots of:
My Current Level 4555 With Boosters in Bubblegum Hill on Candy Crush Soda Sage - Origins7 Dale (*This is the reduced size issue, I mentioned below to you)
Facebook Avatar - Known as Origins7 Dale, my gamer nic.
Can see the Avatar on my Profile, before clicking on play above it. It is within the game itself, I do not get it.
So once again, let's get this forwarded to the right tech's, & get those fixes.
Again, await your replies.
Thx Origins7 Dale,
Posting nic is: Origins7_Dale <--------------Posting nic used at King Community. This has a underscore in it.
3/18/2020
*Screenshot of "Facebook Avatar" - Origins7 Dale
Screenshot of opening page on Candy Crush Soda Saga - Origins7 Dale
Hi again @Origins7_Dale. Interesting to see how small the booster icons are🤔. Could it have to do with you playing on PC Win 10? My icons have the ‘normal’ size, I’m playing on iPad. I am tagging @LizzyLemondrop because she is also playing on Win 10 and maybe she can confirm whether her icons are smaller too.
🌟Everycloudhasasilverlining🌟
✨Carpe Diem✨
You can vote HEREfor an improvement of the Swedish Fish
No, because they where the right size, but an update changed them. So now out of proportion, both inside, & outside the icon.
Yes, I only play on Win 10 Pro - PC. Don't have or use smartphones for gaming. A Comcast/Xfinity tech. showed me a meter reading on why smartphones or anything wireless, was bad to have. There were bubbles all over that meter, especially he said in apartment complex areas. The airwaves are bombarded with wifi phones, ethernet direct connections are still the way to go. In fact my neighbor, has to go outside to even try to get a good connection on her calls.
Great, hope LizzyLemondrop can help out. Still no reply from King Player Relations / Adem, on this. Would like a fix soon. My guess is, the dll's were maybe corrupted in the update, like a year or so ago. The MS Store in the last week, I have had like 3 updates on the store itself.
Well normal on a phone or iPad, would be small. I prefer big screen 4K TV's, can see better. Pretty also. 😀
Await your replies.
Thx Origins7 Dale,
3/17/2020
*P.S. Yosca, I have added another issue to my post, about my "Facebook Avatar", on King games. *See it above, dated today 3/18/2020. Still haven't heard from LizzyLemondrop, yet.
New levels are released every Friday so you’ll have to be patient. Not a big deal unless you literally have nothing else going on in your life if you beat said newly released levels before the week is up. Also, BGH is available daily to play through for 6 hammers and a few gold bars in the meantime.
Dale, the avatar thing you mention is meaningless, having a simple picture next to the level you’re on does not impact gameplay in any way. As long as the game maintains your current levels and records your wins that’s all that matters.
As for if anyone is still working there...with the current situation who knows if people are reporting to work there at the moment with all of the quarantines in effect. New levels may not be on the horizon for a while...
Hello! Sorry I somehow missed the original notification. Thanks for re-sending it @Yosca😊 I do play on a Windows 10 PC and as of yesterday, my icons are the same size they have always been (see below a picture from a couple days ago). If anything changes I'll be sure to post here. Right now it seems like this particular visual problem is not widespread.
LizzyLemondrop, what resolution do you use on Win 10 - PC. Or what is the resolution of the screenshot above. Is it 1080p?
Here is my last e-mail to King Players Relations / Fabio.
Hi Fabio,
Well on the smaller icon issue, if this is really a user interface issue, then the in game play board, meaning Bubblegum Hill, should also be smaller, correct?
Here is a screenshot from:
LizzyLemondrop ScreenShot - From, No games after Candy Crush Soda #4555.
Her icon on the left is the right proportion to the game board on the right. She uses Win 10 PC. However, I have not yet asked what resolution she uses, I'll assume it's 1080p?
I however use 4K settings, meaning 3840 x 2160. It is the very reason I bought a 55" Sony 4K TV. For apps that use lower resolutions, settings are set to use their settings for playing things, also known as "Legacy", or in this case Legacy Video Drivers, assuming they are even in the app. Allows you to play older games, like 8 bit, 16 bit, movies, etc... that didn't have 4K or 1080p resolutions then.
There is also a Compatibility setting / trouble shooter under properties, but this game doesn't have it, it refers you to app settings, not much you can do here. Sure reset/reinstall, but as I have mentioned, you risk losing many things, boosters, gold, levels, etc... by doing it.
You could & should of put it in under, a add-on for the game. Until you catch up on 4K resolutions. 4K has been out for some time now, even the newer smartphones have 4K screens.
Here again is my screenshot in Bubblegum Hill:
My Current Level 4555 With Boosters in Bubblegum Hill on Candy Crush Soda Saga - Origins7 Dale
Hard to miss, the difference in size on the left, to the BGH board on the right. Compare this to LizzyLemondrop ScreenShot - From, No games after Candy Crush Soda #4555. Post Listed Above.
So if what you say is true, then my gameboard on the right should be the same size, as the icon on the left? Correct? So can't be a user interface issue, since my settings are correct, & this happened over a year or more ago, after getting a update from King. Before the update, the sizes where fine, these out of proportion issue/s, happened after the update.
My problem is, I can't see my numbers in the icon, have to stand up, get close to screen to see them.
On the "Facebook Avatar" issue. Have done what you asked, in fact many times. As a rule, I do what I can do on my end, then contact support, when I cannot fix it. Appreciate you sending something to fix it, because I don't always remember the fix or fixes. But this also goes back a year or more, again after a update from King. The issue is still there, because I see other players with the same Avatar, whited out, etc... when I have levels to play on. In fact, some updates sign you out, have to resign in to get saves.
I'll again post this at:
No games after Candy Crush Soda #4555. — King Community
Fabio's / King Players Relations e-mail answer to me.
Hi Dale,
Thank you for your reply,
I read through our correspondence and I believe I may be able to address most of your concerns, Dale.
Unfortunately, players are paired randomly for Race Event types, and I do understand why players who aren't at advanced levels may have an advantage, due to how much easier it is for them to collect stars and completion of new levels.
This is something we need to work on, and feedback such as yours is the most important thing for us to make sure your voice is heard, so I've forwarded your message to our Studios, in hopes that they will find a suitable solution for you.
Unfortunately at this time we are unable to issue further compensation for this issue, but I can assure you that we are working on a more permanent solution.
In regards to the size of the icons for your Boosters, the reason why they're so small is because their size doesn't scale with the size of your screen. Almost like an optical illusion, the icons will be the same size whether you're playing on a smaller, lower resolution screen and on your 55" 4K TV, which means that the larger the screen, the smaller they will appear in comparison.
This is primarily a User Interface issue as we don't have icons in that resolution available at the moment, however I have raised this issue with our Studios on your behalf.
As per your Avatar, since you're playing while connected to Facebook, your in-game profile picture should be tried to your Facebook picture, Dale.
If changing your profile picture back and forth a couple times doesn't update the in-game one, we can try these steps:
Log out of Facebook from within Candy Crush Soda Saga
Uninstall the Facebook and Facebook Messenger App if you have them installed on your PC
Log out and back in of your Facebook profile on Facebook.com in your browser.
Once all these steps have been completed you may open Candy Crush Soda Saga once again, accept the Terms and conditions and connect to Facebook with the correct account.
This should restore your profile picture. Please ensure to follow all the steps I sent you in the order I sent them to you, and get back to me if you have any difficulties.
I hope our colleague Fabio from the Player Support team could give an answer to all your questions- tell me if there is anything more we can do for you here in the Community.
@Dirty_Nurse , the King employees, the Soda teams included, are working very hard to provide our players with new levels- so don't worry, they will keep coming as usual 🤗
Hi @Origins7_Dale. You can tag someone by yourself. Just use @ and type the username without space). You get a pop-up, click on the name and voila you tagged the person 😉
🌟Everycloudhasasilverlining🌟
✨Carpe Diem✨
You can vote HEREfor an improvement of the Swedish Fish
Answers
Hello and welcome to this community
Could you please take a picture? Because every game platform gets different new levels. Maybe it's not your turn yet.
Good luck
- Report
0 · Helpful Woah! Sweet Love HahaHi again @MeyerLinda. Do you see the paint can at the end of the levels? If so, you have reached the end of the last episode and new levels are created. They arrive every week. So make sure your device and game are always updated, so you can continue playing when the new levels have arrived.
✨Carpe Diem✨
You can vote HERE for an improvement of the Swedish Fish
Find out SODA fun, contests, news, badges HERE
- Report
1 · 1Helpful Woah! Sweet Love HahaThanks, Yes the paint can is at the end of the level. Just waiting for the game to have the new updates.
- Report
0 · Helpful Woah! Sweet Love HahaHi Spinnifix, Yosca & MeyerLinda,
I am also at the end. Have been, since they updated to only 30 Levels, see my post below.
*Current Game Updates Along With Win 10 PC Updates!
https://community.king.com/en/candy-crush-soda-saga/discussion/283737/current-game-updates-along-with-win-10-pc-updates#latest
In fact did the 30 levels on the day of the update. More info at this post.
End of the road — King Community
https://community.king.com/en/candy-crush-soda-saga/discussion/283289/end-of-the-road#latest
But have another issue, so I'll post it here. Have already contacted King Player Relations / Adem, by e-mail, got automated reply, waiting on more.
Perhaps you guys can do it faster.
Here's my e-mail below, sent today 3/17/2020.
Hi Adem,
Here is a screen shot of one of the things I mentioned in a previous e-mail, to you.
My Current Level 4555 With Boosters in Bubblegum Hill on Candy Crush Soda Saga - Origins7 Dale
Notice, at top left, where Icon for popsicle hammer amounts, stripped ones also, along with the hand for moving things, are listed, etc... See how small it is? It is not the right size, has been this way for ages, at least a year or more. I can't correct it, because when I last did a reset/reinstall then, lost over 200+ popsicle hammers, my gold, levels, etc... BTW, it is not only what is in the Icon, but the Icon itself is not proportioned right, it is the wrong size, it is to small.
I have to stand up very close to my 55" Sony 4K TV, as I mentioned, I use it as my PC monitor, in order to see the numbers, etc...
So here is something to forward to support about. Don't know if I am the only one having this issue, but if others are, will help them as well. It had to be from King/Supports end, because everything else works fine.
It really is annoying.
Have attached the screen shot above also.
Again, await your replies.
Thx Origins7 Dale
3/17/2020
Here's my current level.
My Current Level 4555 on Candy Crush Soda Saga - Origins7 Dale
Again, hope we can get a fix on this, along with getting King to build more than 30 levels at a time, it's just not enough levels to compete with other players, as I mentioned in previous posts.
Thx Origins7 Dale
3/17/2020
*New Issue
Here is another issue, this time on my "Facebook Avatar", I use on King games. I have sent King Player Relations / Adem, an e-mail on it today 3/18/2020, so I'll just post the important points here.
*Part of e-mail, sent to King Player Relations / Adem.
This other issue is about the "Facebook Avatar", I use on playing King or any other game. I also mentioned this to you in a previous e-mail.
Because I am at the end of the game on Level 4555, you can't see or screen shot the "Facebook Avatar" I use, until more levels are built. However, when I can play, my "Facebook Avatar" is not there, I get a all whited out, no color, or shape, avatar replacement.
I think the shape I get, looks like an outline to mickey mouse, at least the ears do. It comes & goes, but mostly stays, whited out. Can't remember the last time I saw my "Facebook Avatar", in my game.
This is why I think, it's a dll's issue. Maybe corrupted going to the MS Store, or maybe leaving it, on updates.
I have attached above for you, screenshots of:
So once again, let's get this forwarded to the right tech's, & get those fixes.
Again, await your replies.
Thx Origins7 Dale,
Posting nic is: Origins7_Dale <--------------Posting nic used at King Community. This has a underscore in it.
3/18/2020
*Screenshot of "Facebook Avatar" - Origins7 Dale
Screenshot of opening page on Candy Crush Soda Saga - Origins7 Dale
Thx Origins7 Dale,
3/18/2020
Candy Crush Saga *Level 8721
v1.1930.2.0 Modified 1/05/2021 *Update!
Candy Crush Soda Saga *Level 6236
v1.185.400.0 Modified 1/21/2021 *Update!
- Report
0 · Helpful Woah! Sweet Love HahaHi again @Origins7_Dale. Interesting to see how small the booster icons are🤔. Could it have to do with you playing on PC Win 10? My icons have the ‘normal’ size, I’m playing on iPad. I am tagging @LizzyLemondrop because she is also playing on Win 10 and maybe she can confirm whether her icons are smaller too.
✨Carpe Diem✨
You can vote HERE for an improvement of the Swedish Fish
Find out SODA fun, contests, news, badges HERE
- Report
0 · Helpful Woah! Sweet Love HahaHi Yosca,
No, because they where the right size, but an update changed them. So now out of proportion, both inside, & outside the icon.
Yes, I only play on Win 10 Pro - PC. Don't have or use smartphones for gaming. A Comcast/Xfinity tech. showed me a meter reading on why smartphones or anything wireless, was bad to have. There were bubbles all over that meter, especially he said in apartment complex areas. The airwaves are bombarded with wifi phones, ethernet direct connections are still the way to go. In fact my neighbor, has to go outside to even try to get a good connection on her calls.
Great, hope LizzyLemondrop can help out. Still no reply from King Player Relations / Adem, on this. Would like a fix soon. My guess is, the dll's were maybe corrupted in the update, like a year or so ago. The MS Store in the last week, I have had like 3 updates on the store itself.
Well normal on a phone or iPad, would be small. I prefer big screen 4K TV's, can see better. Pretty also. 😀
Await your replies.
Thx Origins7 Dale,
3/17/2020
*P.S. Yosca, I have added another issue to my post, about my "Facebook Avatar", on King games. *See it above, dated today 3/18/2020. Still haven't heard from LizzyLemondrop, yet.
3/18/2020
Candy Crush Saga *Level 8721
v1.1930.2.0 Modified 1/05/2021 *Update!
Candy Crush Soda Saga *Level 6236
v1.185.400.0 Modified 1/21/2021 *Update!
- Report
0 · Helpful Woah! Sweet Love HahaI do not see any answer to the problem. You see the games are added once a week - No new games have been added - is anyone still working there?
- Report
0 · Helpful Woah! Sweet Love HahaNew levels are released every Friday so you’ll have to be patient. Not a big deal unless you literally have nothing else going on in your life if you beat said newly released levels before the week is up. Also, BGH is available daily to play through for 6 hammers and a few gold bars in the meantime.
Dale, the avatar thing you mention is meaningless, having a simple picture next to the level you’re on does not impact gameplay in any way. As long as the game maintains your current levels and records your wins that’s all that matters.
As for if anyone is still working there...with the current situation who knows if people are reporting to work there at the moment with all of the quarantines in effect. New levels may not be on the horizon for a while...
- Report
0 · Helpful Woah! Sweet Love HahaTagging again @LizzyLemondrop and also @BeckyBubblegum. You play on PC Win 10 right? Can you confirm that your icons are smaller too, as @Origins7_Dale has? See the comments above from @Origins7_Dale.
✨Carpe Diem✨
You can vote HERE for an improvement of the Swedish Fish
Find out SODA fun, contests, news, badges HERE
- Report
0 · Helpful Woah! Sweet Love HahaGood morning, my Icons are just fine and I do play on PC Windows 10
Thanks
- Report
0 · Helpful Woah! Sweet Love HahaHello! Sorry I somehow missed the original notification. Thanks for re-sending it @Yosca 😊 I do play on a Windows 10 PC and as of yesterday, my icons are the same size they have always been (see below a picture from a couple days ago). If anything changes I'll be sure to post here. Right now it seems like this particular visual problem is not widespread.
- Report
0 · Helpful Woah! Sweet Love HahaHi King Community,
Thx to all who replied.
LizzyLemondrop, what resolution do you use on Win 10 - PC. Or what is the resolution of the screenshot above. Is it 1080p?
Here is my last e-mail to King Players Relations / Fabio.
Hi Fabio,
Well on the smaller icon issue, if this is really a user interface issue, then the in game play board, meaning Bubblegum Hill, should also be smaller, correct?
Here is a screenshot from:
LizzyLemondrop ScreenShot - From, No games after Candy Crush Soda #4555.
Her icon on the left is the right proportion to the game board on the right. She uses Win 10 PC. However, I have not yet asked what resolution she uses, I'll assume it's 1080p?
I however use 4K settings, meaning 3840 x 2160. It is the very reason I bought a 55" Sony 4K TV. For apps that use lower resolutions, settings are set to use their settings for playing things, also known as "Legacy", or in this case Legacy Video Drivers, assuming they are even in the app. Allows you to play older games, like 8 bit, 16 bit, movies, etc... that didn't have 4K or 1080p resolutions then.
There is also a Compatibility setting / trouble shooter under properties, but this game doesn't have it, it refers you to app settings, not much you can do here. Sure reset/reinstall, but as I have mentioned, you risk losing many things, boosters, gold, levels, etc... by doing it.
You could & should of put it in under, a add-on for the game. Until you catch up on 4K resolutions. 4K has been out for some time now, even the newer smartphones have 4K screens.
Here again is my screenshot in Bubblegum Hill:
My Current Level 4555 With Boosters in Bubblegum Hill on Candy Crush Soda Saga - Origins7 Dale
Hard to miss, the difference in size on the left, to the BGH board on the right. Compare this to LizzyLemondrop ScreenShot - From, No games after Candy Crush Soda #4555. Post Listed Above.
So if what you say is true, then my gameboard on the right should be the same size, as the icon on the left? Correct? So can't be a user interface issue, since my settings are correct, & this happened over a year or more ago, after getting a update from King. Before the update, the sizes where fine, these out of proportion issue/s, happened after the update.
My problem is, I can't see my numbers in the icon, have to stand up, get close to screen to see them.
On the "Facebook Avatar" issue. Have done what you asked, in fact many times. As a rule, I do what I can do on my end, then contact support, when I cannot fix it. Appreciate you sending something to fix it, because I don't always remember the fix or fixes. But this also goes back a year or more, again after a update from King. The issue is still there, because I see other players with the same Avatar, whited out, etc... when I have levels to play on. In fact, some updates sign you out, have to resign in to get saves.
I'll again post this at:
No games after Candy Crush Soda #4555. — King Community
https://community.king.com/en/candy-crush-soda-saga/discussion/comment/641102
Again await your reply.
Thx Origins7 Dale,
3/19/2020
Fabio's / King Players Relations e-mail answer to me.
Hi Dale,
Thank you for your reply,
I read through our correspondence and I believe I may be able to address most of your concerns, Dale.
Unfortunately, players are paired randomly for Race Event types, and I do understand why players who aren't at advanced levels may have an advantage, due to how much easier it is for them to collect stars and completion of new levels.
This is something we need to work on, and feedback such as yours is the most important thing for us to make sure your voice is heard, so I've forwarded your message to our Studios, in hopes that they will find a suitable solution for you.
Unfortunately at this time we are unable to issue further compensation for this issue, but I can assure you that we are working on a more permanent solution.
In regards to the size of the icons for your Boosters, the reason why they're so small is because their size doesn't scale with the size of your screen. Almost like an optical illusion, the icons will be the same size whether you're playing on a smaller, lower resolution screen and on your 55" 4K TV, which means that the larger the screen, the smaller they will appear in comparison.
This is primarily a User Interface issue as we don't have icons in that resolution available at the moment, however I have raised this issue with our Studios on your behalf.
As per your Avatar, since you're playing while connected to Facebook, your in-game profile picture should be tried to your Facebook picture, Dale.
If changing your profile picture back and forth a couple times doesn't update the in-game one, we can try these steps:
Once all these steps have been completed you may open Candy Crush Soda Saga once again, accept the Terms and conditions and connect to Facebook with the correct account.
This should restore your profile picture. Please ensure to follow all the steps I sent you in the order I sent them to you, and get back to me if you have any difficulties.
Kind regards,
Fabio
King Player Relations
3/19/2020
'
Candy Crush Saga *Level 8721
v1.1930.2.0 Modified 1/05/2021 *Update!
Candy Crush Soda Saga *Level 6236
v1.185.400.0 Modified 1/21/2021 *Update!
- Report
0 · Helpful Woah! Sweet Love HahaHello @Origins7_Dale !
I hope our colleague Fabio from the Player Support team could give an answer to all your questions- tell me if there is anything more we can do for you here in the Community.
@Dirty_Nurse , the King employees, the Soda teams included, are working very hard to provide our players with new levels- so don't worry, they will keep coming as usual 🤗
🍭 Play Candy Crush Saga 🥤Play Candy Crush Soda Saga 👭Play Candy Crush Friends Saga
🍮Play Candy Crush Jelly Saga 🍏 Play Farm Heroes Saga
- Report
0 · Helpful Woah! Sweet Love HahaHi Lola_Pop,
If it's been reported to support or they call it studio, then no, I'll wait on the fix. If not reported, then sure, forward it to whoever can fix it.
On my question to:
LizzyLemondrop, what resolution do you use on Win 10 - PC. Or what is the resolution of the screenshot above. Is it 1080p?
Can tag her, for me. Since they think it's a user interface issue.
Know it's late, after 3am here. So I'll wait, as I normally do. 😀
Thx Origins7 Dale,
3/20/2020
Candy Crush Saga *Level 8721
v1.1930.2.0 Modified 1/05/2021 *Update!
Candy Crush Soda Saga *Level 6236
v1.185.400.0 Modified 1/21/2021 *Update!
- Report
0 · Helpful Woah! Sweet Love HahaHi @Origins7_Dale. You can tag someone by yourself. Just use @ and type the username without space). You get a pop-up, click on the name and voila you tagged the person 😉
✨Carpe Diem✨
You can vote HERE for an improvement of the Swedish Fish
Find out SODA fun, contests, news, badges HERE
- Report
0 · Helpful Woah! Sweet Love Haha