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Screen layout issue - Soda Saga
Bubblegum hill now locks me seeing how long to my next life. I can read it when it says FULL, but not the times. Resizing the screen to about 1/4 size works though, it's just a nuisance having to continually do that
Windows 10.
This started when I lost the 14 day team event and got the "Supersonic Lolly" - which I like BTW, though I mourn yet another way to get boosters closing.
Any ideas?


Answers
U using PC win 10? Maybe u can change ur pixel size for screen display?
Stan
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0 · Helpful Woah! Sweet Love HahaThanks, I did say Windows 10.
I use my PC for many things, only this game has changed, so I don't want to alter the settings because your game has changed.
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0 · Helpful Woah! Sweet Love HahaHow abt other king games??? Or only this candy crush???
Stan
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0 · Helpful Woah! Sweet Love HahaSo far I only play Candy Crush.
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0 · Helpful Woah! Sweet Love HahaI also noticed the problem and I will discuss the problem with my team.
Thank you😊
Collect your badge from HERE.
Find the wrong and chance to win some Gold bars.
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2 · 1Helpful Woah! 1Sweet Love HahaHi Group,
Sounds very familiar, to my "Reduction In Size Issue, On My Icon". The icon for reading things, like your popsicle hammer amounts, striped popsicle, the hand / switch, & so on, are just too small to read. Have to stand up, get close to screen to see it. At my age, it's very annoying to have to keep doing this, since I am a disabled army veteran. After many e-mails to support, they can't fix it, even tho it was their update about a year ago that caused it.
*See my post with screen shots below at:
No games after Candy Crush Soda #4555. — King Community
https://community.king.com/en/candy-crush-soda-saga/discussion/284349/no-games-after-candy-crush-soda-4555/p1
Most of Page 1, is about it.
Very reluctant, to do another reset/reinstall, since I lost over 200+ popsicle hammers, gold, levels, etc...
But if support, will give me back any loses on doing another reset/reinstall, to see if it will fix my issue, be willing to do it. I"ll just post screenshots of what I have in the game, before we do or attempt to reset/reinstall. Sounds fair, I think so. So @Sukanta_Biswas or any other King Community Superstar, please pass this on to them.
*Stats that may help:
I am on this: v1.164.200.0 Modified on 3/19/2020
I only use Win 10 Pro - PC, Desktop App, for now. Yes, current on all updates on it.
Win 10 Pro x64 - Version 1909 - OS Build 18363.752
Live in USA.
I await your replies.
Thx Origins7 Dale,
3/27/2020
Candy Crush Saga *Level 8811
Candy Crush Soda Saga *Level 6281
- Report
0 · Helpful Woah! Sweet Love Haha*Tried an edit, lost the post again. So reposting. Can't seem to repost. Tried posting this at:
Screen layout issue - Soda Saga
https://community.king.com/en/candy-crush-soda-saga/discussion/285948/screen-layout-issue-soda-saga#latest
But it won't let me post there, so trying to do it here under / New Discussion. *Now giving me a message, that it needs to be approved? What's going on, never got that message before? It seems I cannot post anywhere?
Hi Group,
Sounds very familiar, to my "Reduction In Size Issue, On My Icon". The icon for reading things, like your popsicle hammer amounts, striped popsicle, the hand / switch, & so on, are just too small to read. Have to stand up, get close to screen to see it. At my age, it's very annoying to have to keep doing this, since I am a disabled army veteran. After many emails to support, they can't fix it, even tho it was their update about a year ago that caused it.
*See my post with screen shots below at:
No games after Candy Crush Soda #4555. — King Community
https://community.king.com/en/candy-crush-soda-saga/discussion/284349/no-games-after-candy-crush-soda-4555/p1
Most of Page 1, is about it / "Reduction In Size Issue, On My Icon".
Very reluctant, to do another reset/reinstall, since I lost over 200+ popsicle hammers, gold, levels, etc...
But if support, will give me back any loses on doing another reset/reinstall, to see if it will fix my issue, be willing to do it. I"ll just post screenshots of what I have in the game, before we do or attempt to reset/reinstall. Sounds fair, I think so. So @Sukanta_Biswas or any other King Community Superstar, please pass this on to them.
*Stats that may help:
I am on this: v1.164.200.0 Modified on 3/19/2020
I only use Win 10 Pro - PC, Desktop App, for now. Yes, current on all updates on it.
Win 10 Pro x64 - Version 1909 - OS Build 18363.752
Live in USA.
At end of game again, on Level 4630.
I await your replies. On both this posting issue I am having, & on my suggestion to reset/reinstall, with recovery of any loses that might happen.
Thx Origins7 Dale,
3/27/2020
Candy Crush Saga *Level 8811
Candy Crush Soda Saga *Level 6281
- Report
0 · Helpful Woah! Sweet Love Haha*Tried an edit, lost the post again. So reposting. Can't seem to repost. Tried posting this at:
Screen layout issue - Soda Saga
https://community.king.com/en/candy-crush-soda-saga/discussion/285948/screen-layout-issue-soda-saga#latest
But it won't let me post there, so trying to do it here under / New Discussion. *Now giving me a message, that it needs to be approved? What's going on, never got that message before? It seems I cannot post anywhere?
Hi Group,
Sounds very familiar, to my "Reduction In Size Issue, On My Icon". The icon for reading things, like your popsicle hammer amounts, striped popsicle, the hand / switch, & so on, are just too small to read. Have to stand up, get close to screen to see it. At my age, it's very annoying to have to keep doing this, since I am a disabled army veteran. After many emails to support, they can't fix it, even tho it was their update about a year ago that caused it.
*See my post with screen shots below at:
No games after Candy Crush Soda #4555. — King Community
https://community.king.com/en/candy-crush-soda-saga/discussion/284349/no-games-after-candy-crush-soda-4555/p1
Most of Page 1, is about it / "Reduction In Size Issue, On My Icon".
Very reluctant, to do another reset/reinstall, since I lost over 200+ popsicle hammers, gold, levels, etc...
But if support, will give me back any loses on doing another reset/reinstall, to see if it will fix my issue, be willing to do it. I"ll just post screenshots of what I have in the game, before we do or attempt to reset/reinstall. Sounds fair, I think so. So @Sukanta_Biswas or any other King Community Superstar, please pass this on to them.
*Stats that may help:
I am on this: v1.164.200.0 Modified on 3/19/2020
I only use Win 10 Pro - PC, Desktop App, for now. Yes, current on all updates on it.
Win 10 Pro x64 - Version 1909 - OS Build 18363.752
Live in USA.
At end of game again, on Level 4630.
I await your replies. On both this posting issue I am having, & on my suggestion to reset/reinstall, with recovery of any loses that might happen.
Thx Origins7 Dale,
3/27/2020
Candy Crush Saga *Level 8811
Candy Crush Soda Saga *Level 6281
- Report
1 · 1Helpful Woah! Sweet Love HahaHi @Origins7_Dale
Thank you for full information.
I will discuss this issue with our team.😊
Collect your badge from HERE.
Find the wrong and chance to win some Gold bars.
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0 · Helpful Woah! Sweet Love HahaHi Group,
Lets see if I can post now. Ok, I can. So now editing, to complete this post. Looks like some of the post from 4 days ago, came back, that I lost. Very strange things going on here, at least for me.
Thx @Sukanta_Biswas, I also emailed support, since everywhere I went on site, I couldn't post or even use my inbox to notify anyone on this issue. Fabio, is the one I emailed, on the 30th. No reply yet, so if your team can look into this great.
He did say, support would give me back any loses on a reset/reinstall. I need to screenshot my inventory first, so we have a record. But, before we do that, really need to know, why I couldn't post for like 3-4 days? Before that happened, editing was a problem, if I did an edit, I would lose the post, so then reposted, it's just crazy. Think I did like 4-5 repost here, just look above. Those came back, before that, I only got 1 repost to come back, that took a day, I lost all the other ones I did.
Well good to be back. Going to try to give a tip at "New Discussions", see if that message comes back, wanting me to wait on approval of the post first.
Please keep me informed on this, might happen to me again, on not being able to post or edit.
Thx Origins7 Dale,
3/31/2020
P.S. Last thing I need, is to post my inventory, then lose it, & not get anything back from support, after the reset/reinstall is done. I have over 300 popsicle hammers, alone right now, or very close to that amount, may have used a few.
Candy Crush Saga *Level 8811
Candy Crush Soda Saga *Level 6281
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0 · Helpful Woah! Sweet Love Haha*Here is Support/Fabio reply:
Hi Dale,
Thank you for your reply,
I feel like I've come to know you enough in our exchanges that I won't be expecting any profanity from you, Dale, however there may have been some words that may have triggered those automated filters, or perhaps it was due to your Community account being new, which may have requested manual approval of your posts. Machines, you know. They're not ready to take over the world just yet.
In regards to the main issue at hand, I have raised the question with our Studios just yet, we can't provide a solution for the issue ourselves just yet I'm afraid, but as soon as we hear of any developments we'll let you know.
Have yourself a lovely day, Dale!
Fabio
King Player Relations
3/31/2020
So filters & machines caused me not to be able to post 3-4 days. But editing is still messing me up, because on my 2nd or 3rd edit of this message, lost it. Might come back in a day or so, just have to wait & see. Had this issue from my 1st edit done here at king community.
And the "Reduction In Size Issue, On My Icon", will be done by reset/reinstalling, after I do screenshots on my inventory. In case I lose anything from it, Support will return all or any of my losses.
*Here is Support/Fabio reply on that issue:
Hi Dale,
Thank you for your reply,
I'm sorry, Dale, it's not clear to me if you were able to post on our Community page, or if the error message that you received has prevented you from doing so.
If you could send me a screenshot of that error message, it would help me get a clearer picture of what happened.
Furthermore, I must stress that we cannot guarantee that by uninstalling and reinstalling Candy Crush Soda Saga the issue with your icon size will be fixed, however if you'd like to try that then please go ahead and forward us a screenshot of your Booster inventory, and we'll be able to reinstate them to your account once you confirm that you've uninstalled and reinstalled your game.
Thanks in advance, and hope to hear from you soon!
Fabio
King Player Relations
3/30/2020
So things slowly getting done. However, that editing issue still seems to be popping up, works, then doesn't.
Going to lay down for a little bit, had 2 major surgeries recently. I'll let the bosses handle this.
Tagging @LadyRaffie , @Sukanta_Biswas , @Yosca
Let me know if anything else needed.
Thx Origins7 Dale,
3/31/2020
Candy Crush Saga *Level 8811
Candy Crush Soda Saga *Level 6281
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0 · Helpful Woah! Sweet Love HahaHello @Origins7_Dale !
Regarding to the Community: from what i understand you post a thread and tried to edit it, right? if you post something but edit it 3 times, then the platform thinks you are spamming. That is why you were not able to post your edit unfortunately.
On the other hand, about your issue, I think you got it with our Support team 🤗
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1 · Helpful Woah! Sweet 1Love HahaHi @LadyRaffie,
Ok, but what about the posts I only edited once, lost those. Good to know about the 3x limit, thx.
As I mentioned before, have had editing issues since my 1st edit. Even have lost posts, with no editing.
Await your reply.
Thx Origins7 Dale,
4/1/2020
P.S. Also, since I am at Level 3 Post 82, why would the platform think I am a spammer? I make mistakes, perhaps more than others. Maybe a update needed on these filters?
Candy Crush Saga *Level 8811
Candy Crush Soda Saga *Level 6281
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0 · Helpful Woah! Sweet Love Haha