Connect to the internet

freedom1654 · April 2020

Hi guys I'm having trouble connecting to the internet only in candy crush, is anyone having the same problem

Spinnifix · April 2020

Hello and welcome to this community

I'm sorry if you have a problem. This is Candy Soda and you wrote about Candy Crush.

Please note that your game matches the right page, it could be confusing for us. I still want to answer it for you. Then refresh your game and clear the cache and restart. If that doesn't help, please uninstall your game - install it - update it and clear the cache and restart. Please note: Booster and life can be lost when uninstalling because it does not save your device. Otherwise, get in touch.

Good luck🤗

@Lola_Pop

freedom1654 · April 2020

I meant to say candy soda , the problem is that I can't connect to the internet while playing candy soda . I don't have facebook. The only thing that I can't connect to is candy soda . All of my other apps I can connect to. 😩😕😳😲😐😡

Spinnifix · April 2020

Hello! @freedom1654

You can have the problem in all apps and so my answer to you remains the same. Please read it and please follow the steps !!! Otherwise, get in touch

freedom1654 · April 2020

The only app I can't connect to is candy soda.

All my other apps are working fine 😁

Spinnifix · April 2020

@freedom1654

Hello!

You always write the same to me and I understand it. I gave you an answer. Please follow it. It doesn't help if you always write the same thing to me. Your problem will not be solved !! Sorry

Mary_Taylor-2 · September 2020

Can't connect to the Internet.

Diamond_Lim · September 2020

https://community.king.com/en/candy-crush-soda-saga/discussion/comment/662660#Comment_662660

https://community.king.com/en/candy-crush-soda-saga/discussion/comment/1077597#Comment_1077597

Welcome to Sweet King Community! 👑

How about you tried to follow these troubleshooting steps of Crashing/Freezing issue/bug. (I hope haven't this happens! 😊)

You can click here if you have playing any device 👇and all of the supports solved by Community Team, then you can find and follow troubleshooting steps that I hope this helps. 😉

⚠️ NOTE ⚠️

If you want to try uninstall and install steps, you have your gold bars are saved/transfered but all of the boosters have lost and some events will be reset and gone.

Mostly of players have asked this problem too, you can check this information :

https://community.king.com/en/candy-crush-saga/discussion/280545/there-was-a-connection-error-try-again-in-a-bit

If you want to win gold bars on this game, you can click here to join and answer on this game's contests that you can chance to win gold bars. 😊

Have a sodalicious day! 🥤

Freddy_ · September 2020

@Mary_Taylor-2 Hi and welcome, Are you receiving any error messages and if you are can you post a screenshot on here and we can advise you better

Thank you

[Deleted User] · September 2020

Yes, i do see this problem on other posts. you are not alone my friend 😁. you just need to keep your game up to date and hopefully one day it will get fix.

don't reinstall the game unless it is the last resort. you will lose boosters (i think)

Yosca · September 2020

Yes @ipete you are right. If you reinstall the game you will lose the boosters, because they are stored in the memory of your device. Gold bars are saved in your account so if you have saved the game you won’t lose the gold 😉

Connect to the internet

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