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My game is freezing I tried everything even I removed it and reinstall but nothing
Answers
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R u on phone? Restart ur phone, update to latest version n check whether do u have more than 2GB of memory left ...
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I did but I couldn't find the update on phone
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Hello @omarov A Warm Welcome to our friendly King Community ๐ค
I am so sorry to hear about the issue in your game!!
Can you please tell me something... is it a specific level that is freezing OR on the map screen -- means is it freezing as soon as you open the game?
Did the issue started suddenly or you have been having it for a while?
If you have any unlimited Boosters to play, did you try the level without boosters -- means once they expire!!
Can you please check these and let me know.
Talk to you soon! Have a great Sunday ๐
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Hello PummyRaj
The map screen everything is freezing I did everything to fix it but nothing this is just from today about 20 hours
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Android phone
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Two days in a row and I have a same problem ๐๐
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Hello @omarov Thank you for your patience ๐ค
Since you have already reinstalled your game, there should not be any bugs in the App!!
Can you please take a look at these "trouble shooting steps" and see if anything comes in handy? ---> Troubleshooters for Android Device
If none of those help you, can you please post these below details, so that I can escalate the issue with your game to our Soda Community In-charge?
1) Version you have currently; (2) Your game user ID number -- this link will help you---> Find my ID
Talk to you soon! Have a great week ahead!
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My ID is 9165014033
version 1.165.7
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