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Soda Cup Feedback Thread!
Missing Soda Squad, Mr. Toffee's Fair, and Easter Egg Hunt
Hi. Tonight when I launched the game, the Soda Squad, Mr. Toffee's Fair, and Easter Egg Hunt were all missing, and the saga map was no longer the Easter theme. All of it was there last night. I have already logged out/into the game and restarted my device. The game is up to date (last updated a week ago), and my tablet's memory has not changed. I do not know what else to do. Is there an issue on your end? Please help!
Galaxy Tab A 10.1" running Android 8.1.0 (no further update available)
Best Answer
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No, I haven't been assigned a different squad, because the squad feature is missing, as I wrote in my original post.
In fact, I have stopped playing the game, and I am awaiting a response from the developer on my refund.
As far as I am concerned, this thread should be closed to any further discussion.
Answers
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R u playing online or offline?
now with the covid19 situation... u can experience a slowness in the internet connection , hence lots of feedback on connection issues ...
can u do a speed test n see?
my data is slower a lot now... luckily my wifi is 5G, n still fast enough for the games...
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Thanks for the reply. That probably isn't the issue. I play on a tablet, which doesn't have a data plan and only connects to the internet via wifi. My internet max download speed is 240+ Mbps with average latency of 28 ms. I live alone, and nothing changed in my usage. My state has had its stay-at-home order in place for a couple of weeks, and I haven't noticed any decline in connectivity during that time.
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I decided to try uninstalling and reinstalling the game tonight. After I logged in, here's what happened:
The daily two-hour booster that you get for logging in every day reset back to day 1. I was nearly up to 300 days of continuous play.
The background was back to the Easter theme, and the other missing features popped up. However, Those three previously missing features reset back to the beginning. In other words, I lost all progress with the Egg hunt, my Soda Squad, and Mr. Toffee's Fair.
On top of all that, I lost ALL of the boosters which I had built up, including the ones I bought a couple of days ago by collecting 8 gold tickets. This was a triple collection: 100 gold bars, 3 hours of boosters, 3 each in-board boosters.
At this point, I am no longer interested in continuing this game.
How do I get a refund for the $8.99 I just spent on the game?
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No, I haven't been assigned a different squad, because the squad feature is missing, as I wrote in my original post.
In fact, I have stopped playing the game, and I am awaiting a response from the developer on my refund.
As far as I am concerned, this thread should be closed to any further discussion.
