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Bubblegum Hill prizes not being received- Under investigation!
Answers
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I have won 4 different times today and haven’t received my rewards. I spend A LOT of money on this app and I want my rewards!
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Hello and welcome to this community
I'm sorry you didn't get it. Please go into your game to the gear wheel - question mark = help center. Look after booster not received. If you don't find anything, send an email from there with the subtopic: Don't receive prices and send it off. Then you will receive an automatic email and please write everything exactly on it again. The best thing to do is to provide your ID number. I hope you get an answer !!!
https://community.king.com/en/blog/discussion/293146/customer-service-outside-the-community#latest
I started a poll today, feel free to go to this link and share your experience !!
thank you
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Hello and welcome to this community
Can you please be more specific what you mean and do you have a picture? They can help you better. thank you
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Hello and welcome to this community
Could you please be more specific? What do you mean by 12? Do you have a picture? thank you
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I went to the top of Bubblegum Hill without getting the reward of 6 Lollipops each time for a total of 12. The third time I did receive the reward. I spend $$$ on the game don’t like not receiving what I earn. This has happened before and I let it go but not anymore! I did not think to take a picture but will I. The future. Please give me the 12 lollipops!
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I didnt get my reward for beting the bubbelgumking
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I have played and won on bubblegum Hill 2 times and both times my rewards were delayed. Try closing the app all the way down, restart the game and go back in to bbh and your reward should be there!
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No connection and no BGH reward, while in-game advertising is still running normally
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https://www.translator.eu/english/
https://www.bing.com/translator/
Hello and welcome to this community
Please use one of the 3 translators. They are much better and it makes it easier for us. Thank you. In Candy Soda, it is said that when the connection is restored, you get the reward. For me, it was so. Soda has problems with that. But if there is no internet connection, go back to it immediately and it helps. It's often the case with me and I ignore it. For me it runs over WiFi and it is active. Please, if you are on the internet, check your connection. You can update the game and clear the cache. If it doesn't work please get back!
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Hi @NgocPhu . Welcome to our Community
Try Log Out Game > Restart Device > Open Game & Log In, back in to Bubblegum Hill and your reward should be there!
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