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Candy Crush Soda Saga freezes on Facebook-- Fixed!

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Answers

  • Sandra_Sanchez
    Sandra_Sanchez Posts: 15

    Level 2

    The problem seems to have stopped. (I hope I didn't just jinx myself). I also tried everything suggested. I wish the IT people of this game would admit it is on their end instead of giving "Stock" answers, such as refresh browser or clear cache.

  • nzscrub
    nzscrub Posts: 6

    Level 2

    Lucky. Still not working for me. About to just delete and block the app now after nearly 2 weeks

  • Sandra_Sanchez
    Sandra_Sanchez Posts: 15

    Level 2

    Sorry yours is still messed up. This is totally on their end. I get sick of deleting cache, etc! I hope yours comes back up soon. So frustrating, I know!

  • Chris20
    Chris20 Posts: 26

    Level 3

    Thanks Sandra, thankfully it was only down for a short time. Yes I'm getting sick of clearing the cache too.

  • marjanhss
    marjanhss Posts: 7

    Level 2

    edited May 2020

    (Edit by CM: Off-topic)

  • marjanhss
    marjanhss Posts: 7

    Level 2

    I am playin on level 4469

  • Bertil
    Bertil Posts: 7

    Level 2

    I read your comments and I see I'm not alone with my problem. It doesn't help, but I can take comfort in it.

  • Lola_Pop
    Lola_Pop Posts: 12,038
    Answer ✓

    Hello friends!!

    The Game Studio have been working very hard and the problem should be fixed now. 🤗

    If you still have problems, please check if you can play on another browser. It's useful to open the game in a new incognito-tab and see if it works then.

    Please remember that Candy Crush Soda Saga is available in the Microsoft Store and can be played on a Windows 10 computer.

    Thanks a lot!!❤️

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