Hello @handeceylan and welcome to our Sodalicious King Community. I am sorry to hear you are having this problem. Are you referring to Bubblegum Hill? Did you win? If you did how long were you 'King of the hill'? The longer you are - the better the prizes.
It appears that other players have been experiencing this issue and the studio is aware of of it and working on it. You can read more about it here.
You will also need to provide your game ID#. You can find them here.
"Sometimes the smallest things take up the most room in your heart." - Winnie the Pooh
Be sure to come check out the Beginner's Corner and visit the lounge area 💕💕 If you are new to the community please check here for helpful info: Learn more about the King Community 💗You can find the various contests for the different games here
For example, I'm in third place in this contest (15 levels), I'm playing 40 levels without internet connect so you can see me in third place as long as I don't connect the game to the server.
I can go to the first place (15+40= 55 levels) by connecting the game to the server before the race is over.😊
Answers
Hello and welcome to this community
This problem is known and is already being worked on. There is a big contribution to this. I have it postponed.
@LadyRaffie & @Lola_Pop
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0 · Helpful Woah! Sweet Love HahaCheated of lollipop hammers for 4fh time this weekend
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0 · Helpful Woah! Sweet Love HahaRestart ur device n update to latest version n see how is it ...
Stan
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0 · Helpful Woah! Sweet Love HahaWon Bubblegum Hill 3 times now and recieved no prizes. Why???
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0 · Helpful Woah! Sweet Love HahaSame! It just tells me to go online to collect very frustrating!
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1 · Helpful Woah! Sweet 1Love HahaHello and welcome to this community
This problem is already known and is already being worked on. There is a big contribution to this. I have it postponed.
Good luck
@Lola_Pop & @LadyRaffie
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0 · Helpful Woah! Sweet Love HahaThis was a week ago. Is it because I was out of cell service range when I played? I was camping.
“Today I shall behave, as if this is the day I will be remembered”
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0 · Helpful Woah! Sweet Love HahaI win the kingdom but the game dont give my 12 🍭 and free life
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0 · Helpful Woah! Sweet Love HahaI haven't received my rewards from the bubblegum hill. Its the second time this is happening.
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0 · Helpful 1Woah! Sweet Love HahaHello @handeceylan and welcome to our Sodalicious King Community. I am sorry to hear you are having this problem. Are you referring to Bubblegum Hill? Did you win? If you did how long were you 'King of the hill'? The longer you are - the better the prizes.
It appears that other players have been experiencing this issue and the studio is aware of of it and working on it. You can read more about it here.
You will also need to provide your game ID#. You can find them here.
"Sometimes the smallest things take up the most room in your heart." - Winnie the Pooh
Be sure to come check out the Beginner's Corner and visit the lounge area 💕💕
If you are new to the community please check here for helpful info: Learn more about the King Community
💗You can find the various contests for the different games here
- Report
0 · Helpful Woah! Sweet Love HahaHi @Mapercentage . Welcome to our Community
Have same issue here 👇️
Please visit Candy Crush Soda page , so You can post and share about the game
🐾🐾 PRS Game of the Month 🐾🐾
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2 · Helpful 1Woah! Sweet 1Love HahaI have played and passed bubblegum hill twice and have not received my prizes
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0 · Helpful Woah! Sweet Love HahaHello and welcome to this community
It is a known problem and is already being worked on. There is a big contribution to this. I have it postponed.
@LadyRaffie & @Lola_Pop
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0 · Helpful Woah! Sweet Love HahaWe warmly welcome you to the Friendly King Community's Candy Crush Soda Saga forum.
This could be a problem if your game app is not up to date or if your game is not fully connected to the server.
Even slow internet is one of the causes of this problem.
Check App Update > Log Out Game > Restart Device > Open Game & Log In.
You will find more information HERE.
Although, The problem is still under investigation so let us know your game Id HERE to test your problem.
Thank you.
Collect your badge from HERE.
Find the wrong and chance to win some Gold bars.
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0 · Helpful Woah! Sweet Love HahaActually it is not a problem.
For example, I'm in third place in this contest (15 levels), I'm playing 40 levels without internet connect so you can see me in third place as long as I don't connect the game to the server.
I can go to the first place (15+40= 55 levels) by connecting the game to the server before the race is over.😊
Collect your badge from HERE.
Find the wrong and chance to win some Gold bars.
- Report
0 · Helpful Woah! Sweet Love Haha