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Bubblegum Hill prizes not being received- Under investigation!

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Answers

  • Spinnifix
    Spinnifix Posts: 25,430

    Hello and welcome to this community


    This problem is known and is already being worked on. There is a big contribution to this. I have it postponed.


    @LadyRaffie & @Lola_Pop

  • donaja
    donaja Posts: 3

    Level 1

    Cheated of lollipop hammers for 4fh time this weekend

  • stan1981
    stan1981 Posts: 3,418

    Restart ur device n update to latest version n see how is it ...

  • DreadlockBeauty
    DreadlockBeauty Posts: 0

    Newbie

    Won Bubblegum Hill 3 times now and recieved no prizes. Why???

  • esg543
    esg543 Posts: 1

    Level 1

    Same! It just tells me to go online to collect very frustrating!

  • Spinnifix
    Spinnifix Posts: 25,430

    Hello and welcome to this community


    This problem is already known and is already being worked on. There is a big contribution to this. I have it postponed.


    Good luck


    @Lola_Pop & @LadyRaffie

  • slidey
    slidey Posts: 275

    This was a week ago. Is it because I was out of cell service range when I played? I was camping.

  • handeceylan
    handeceylan Posts: 0

    Newbie

    I win the kingdom but the game dont give my 12 🍭 and free life

  • Mapercentage
    Mapercentage Posts: 0

    Newbie

    I haven't received my rewards from the bubblegum hill. Its the second time this is happening.

  • bearwithme
    bearwithme Posts: 16,684
    edited May 2020

    Hello @handeceylan and welcome to our Sodalicious King Community. I am sorry to hear you are having this problem. Are you referring to Bubblegum Hill? Did you win? If you did how long were you 'King of the hill'? The longer you are - the better the prizes.

    It appears that other players have been experiencing this issue and the studio is aware of of it and working on it. You can read more about it here.

    You will also need to provide your game ID#. You can find them here.

Hey! Would you like to give us your opinion?