Bubblegum Hill prizes not being received- Under investigation!

jojo2666 · May 2020

Why haven't I received my bubblegum hill rewards, I won the crown twice

marinamxm · May 2020

Happened 5 times today, with the last being 20 minutes ago :(

abt2020 · May 2020

https://community.king.com/en/candy-crush-soda-saga/discussion/comment/732274#Comment_732274

I'm having the same problem as I won BG Hill today, got the message that I won, but received no candy hammers. My app is up to date. Can someone look into this please?

delfine · May 2020

This is the 3rd time that I didn't get my lollypops after getting the crown in the bubblegum hill, I am very disappointed, can you help me ?

Thanks in advance

Yosca · May 2020

https://community.king.com/en/candy-crush-soda-saga/discussion/294784/bubblegum-hill

Welcome. We have a main thread about this issue, please comment HERE Don’t forget to post your game id.

Yosca · May 2020

https://community.king.com/en/candy-crush-soda-saga/discussion/294782/why-havent-i-received-my-bubblegum-hill-rewards-i-won-the-crown-twice

Welcome to the Community. We have a main thread about this issue, please comment HEREDon’t forget to post your game id. Thank you 🙂

jenny4 · May 2020

3 times iI have not got my lollipops from bubblegum hill not happy

delfine · May 2020

Hi I'm "d " and I went on the top of the bubblegum hill 3 times without getting my lollypops that makes 18 . Can you do something ? many thanks

MaryB7 · May 2020

Again Bubblegum hill. 2 times I played and won got rewards. But since 3rd time even after winning no rewards !!! It's really loosing fun. I love collecting lollipop. Hammers ! It's sad . Please fix this. Even I played 20 levels before 6pm EST to but didnt win 20 gold bars. It said you couldn't win this time whereas I played 30 levels in same day .And these problems are not fixed yet !! People play for rewards .its no use to play so many levels just to get disappointed!!!!

abt2020 · May 2020

I won BG Hill and did not receive my candy hammers. My app is updated. What's the deal?

Bubblegum Hill prizes not being received- Under investigation!

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