Bubblegum Hill prizes not being received- Under investigation!
Answers
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Hello @suzekit Hope you are having fun in the Community 🤗
Thank you for posting your game ID number in the main thread.
It could take till Monday to get any good results as the team would be off from work for the weekend. Here is the link for the main thread for you to keep an eye on updates ---> Did not Receive Rewards from Bubble Gum Hill
To keep all the complaints & player ID numbers in a single place, and lessen the confusion, this thread will be closed now
Thank you very much for understanding! Have a great rest of the weekend! 🍬🍾
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Hello @EldaStacy Hearty Welcome to this lovely King Community 🤗
I am very sorry to hear that Bubble Gum King is being mischievous and not handing you the rewards!
There are many players that are having the same issue. Hence, the issue was reported and the Soda team is investigating it.
Please click on this link (in Green fonts) to take a look at others' complaints as well as to post your game ID number to help the Soda Team ---> Did not Receive Rewards from Bubble Gum Hill
Once you go there, scroll down all the way and post your game user ID number in the open comment box. This link will help you to look for your game ID ---> Find my ID
To keep all the complaints & player ID numbers in a single place, and to lessen the confusion, this thread will be closed now.
Thank you very much for understanding! Have a great rest of the weekend! 🍬🍾
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Hello @jainrishabjain Hearty Welcome to this friendly King Community 🤗
I am very sorry to hear about the issue in your game! The Bubble Gum King is being very mischievous and not giving the gifts to the players who won the throne!
This issue was reported and the Soda team is currently investigating about it. Here is the thread and others' complaints to take a look at ---> Did not Receive Rewards from Bubble Gum Hill
Please click on above link (in Green fonts), scroll down all the way and post your game user ID number in the open comment box. This link will help you to look for your game ID ---> Find my ID
To keep all the complaints & player ID numbers in a single place, and to lessen the confusion, this thread will be closed now.
Thank you very much for understanding! Have a great rest of the weekend! 🍬🍾
NOTE: If you have any further questions, you can post them also in above thread 👍️
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It is the 2nd time in these days I win contest for gum troll throne but no lollipop is credited. Reason is WiFi is not working, but it is working indeed!
I remain awaiting 12 lollipops to be credited. I know it is a silly question but anywhere when you win accordingly to the rules, you get the reward. Thanks.
Ilene.
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Hello @donaja Hearty Welcome to our lovely King Community 🤗
I am very sorry to hear about the issue in your game! The Bubble Gum King is being very mischievous and not giving the gifts to the players who won the throne!
This issue was reported and the Soda team is currently investigating about it. Here is the thread and others' complaints to take a look at ---> Did not Receive Rewards from Bubble Gum Hill
Please click on above link (in Green fonts), scroll down all the way and post your game user ID number in the open comment box. This link will help you to look for your game ID ---> Find my ID
To keep all the complaints & player ID numbers in a single place, and to lessen the confusion, this thread will be closed now.
Thank you very much for understanding! Have a great rest of the weekend! 🍬🍾
NOTE: If you have any further questions, you can post them also in above thread 👍️
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