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Bubblegum Hill prizes not being received- Under investigation!
Answers
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Hi!
If you haven't received the reward, there are currently many issues in Candy Soda. There is a big contribution to this. It is already being worked on. Please keep your game up to date - version and clear the cache regularly. Then you can avoid problems yourself. I hope this helps!!
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Hello @Spinnifix Just want to inform you BGH can be available during the whole week. I think the most players in the highest levels have. I also play the highest levels, had BGH every day, but today it’s not there anymore. Guessing this has something to do with the not receiving rewards.
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Are we going to get our missing rewards? Im
not letting go of this!!
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Exactly!!!!!! im on the highest levels too, same problem, but i did play one BGH this morning and then dissapear.....
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@koolmafer08 Just curious The 1 play of BGH this morning... was it the old BGH like we had in the weekend or had you already the new BGH? Normally I get the new every Monday after 08.00h C.E.T. and I logged in after 09.00h and haven’t seen it today..
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hi everyone.
new to the group but def not new to the game.
I passed bubblegum hill 3 times this week and never received my hammers!!!!
soo frustrating as I had to use hammers to get there.
please advise and may I please have my hammers?!?!?
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No, it was a new one.. i dont know where you are but it was 7:00 am here, (it was when i logged in) i always get a new one at 00:00 every monday and on the weekends usually on saturaday but lately was on friday...
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I have won the Bubble Gum Hill twice and have not received my rewards. My ID is 11616521096. Thank you
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Hello and welcome to this community
This problem is already known and is being worked on. There is a big contribution to this. I let it go there. Good luck
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