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Daily bonus reset

BricornBricorn Posts: 224 Level 3

Hi, my daily 30 minutes.


I was on 100 days yesterday (windows 10), today I'm back to day 1. I didn't play yesterday as I'm waiting for new levels, but I make sure to log on to keep my 30 minutes going.


Can you fix? Thanks

Answers

  • YoscaYosca Posts: 2,665 Game Expert
    edited May 2020

    Hi @Bricorn I am sorry to hear that your daily bonus is reset to day 1😢. There are a number of reasons this reset might happen: device updates, the time you logged in, and one-time glitches may cause this. Then it will reset back to day 1. Your daily calendar progress cannot be restored but on day 7 you will be back to getting 2 hours  booster and 30 minutes life again.


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  • stan1981stan1981 Posts: 3,417 Legend

    @Bricorn so u suspect didn’t play causing this to reset ? Previously u have play ...

    Regards, 
    Stan
  • BricornBricorn Posts: 224 Level 3
    edited May 2020
  • BricornBricorn Posts: 224 Level 3

    I'm blaming this connectivity issue, I definitely logged on, and got my daily bonus, but I'm guessing it didn't get to the server.

  • tratelqalamtratelqalam Posts: 2,557 Legend

    Device updates, login time, and one-time glitches may cause this. Then it will reset to the first day. Your daily progress in the calendar cannot be restored but on the seventh day you will get 2 hours of reinforcement and 30 minutes of life again.

    Don't let your happiness depend on something you may lose 💔

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