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Update on the Bubblegum Hill

Lola_Pop
Lola_Pop Posts: 12,038
edited July 2022 in Support

Dear Candy Crush Soda Community,

As per 11th of June 2021 all we can tell you is that you will be only receiving BGH as a side event with the monthly Seasons ( like Springtime Mystery or Harmony Season)




Best Answers

  • joycebooth
    joycebooth Posts: 9

    Level 2

    Answer ✓

    I'm very upset too. I woke up this morning thinking I'd get to play this whole weekend and NOTHING!!! I don't even feel like playing the game. Bring it back!!!

  • stan1981
    stan1981 Posts: 3,418
    Answer ✓

    Event is for random selected group and it may rotate among group ... and sometimes new events is on the way to replace old events ...

  • Yosca
    Yosca Posts: 17,868
    Answer ✓

    Hello everyone. Too bad, there are still problems so we won’t get BGH for a while. If you want to be updated, check the main thread Update Bubblegum Hill.

  • AbhinavSargar
    AbhinavSargar Posts: 3,726
    Answer ✓

    Hi @jugsjane Welcome to the Community,

    Bubblegum Hill has been reported for Problems recently by Players. Thus, it is being tested for Improvement.

    Some Players might get it as event and mostly it is not available for some weeks due to testing reasons.

    You can get information about if it will be available for the Week or not here-

    https://community.king.com/en/candy-crush-soda-saga/discussion/295531/update-on-the-bubblegum-hill/p1

  • Yosca
    Yosca Posts: 17,868
    Answer ✓

    Welcome @CastleBooBoo

    There were issues with BGH and the Studio is testing with a small group players. So last weekend you were part of the testing group. The tests are still going on so you can be updated when BGH comes back in the main thread HERE

  • kiara_wael
    kiara_wael Posts: 156,983
    Answer ✓

    Hi @sarma_palash123 . Welcome to our Community

    Sorry for the inconvenience

    The game is being tested by some very lucky players- it's a tiny group for now; if everything is ok, Bubblegum Hill will be back soon!

    For more Info here 👇️


  • Freddy_
    Freddy_ Posts: 68,477
    Answer ✓

    @Sunny11 Hi and welcome, Bubblegum Hill is being tested by a very small group of players at the moment as they are trying to see if it has any problems. The game team will be monitoring how it is performing before releasing it again. You will have to be patient and hopefully BGH will return very soon

    Hope this helps

  • [Deleted User]
    [Deleted User] Posts: 0

    Newbie

    Answer ✓

    No, I don't have any problem with BGH because I don't have BGH 😅. But about the internet connection, please check to see if your game is up to date.

  • aijaziqbal
    aijaziqbal Posts: 8,884
    Answer ✓

    Hi and welcome to the community.

    Bubble gum hill is still in testing mode. Thats why not available to all and Studios are still monitoring its progress. You may try following basic troubleshooting tips by.

    Log out, Update your game application, Restart your device, If you are playing through browser please clear cache / history and Log in again to see if it helps you.

    Thanks and have a nice day ahead.😀

  • [Deleted User]
    [Deleted User] Posts: 5

    Level 2

    Answer ✓

    @aimso2020 Well now BGH has been shifted to weekdays Monday to Thursday instead of weekends. I had it on Monday for 2hrs and Thursday for 2 hrs. I guess the change in the number of hours, or the change from using lives to energy or change in days is so that all the players could get access to it. But unfortunately, there are still a lot of players who don't have BGH 😐

    Did u check if u had it on any of the weekday?

  • Diamond_Lim
    Diamond_Lim Posts: 167,021
    Answer ✓

    Welcome to Sweet King Community! 👑

    Sorry to hear about your question! 😔

    You can see Lola Pop the Community Manager answer to all of Soda Players that I hope you can understand to read it :

    Update 27th August: King Chewy aka the Bubblegum Troll is back in town! The Studio is still monitoring the feature. It will be in your devices now from Monday 8.30am CET to Thursday 8am CET

    If you want to win gold bars on this game, you can click here to join and answer on this game's contests that you can chance to win gold bars. 😊

    Have a sodalicious day! 🥤

  • [Deleted User]
    [Deleted User] Posts: 0

    Newbie

    Answer ✓

    Hello again Amber, badges do nothing to the game. They are just for the community. You can explore the community when you are not busy playing games.🤣🤣🤣

  • Lola_Pop
    Lola_Pop Posts: 12,038
    Answer ✓

    Hello Sodalicious crew!!

    We've just been informed new tests are starting this week- that means the Bubblegum Hill will not be available for a large group of players for the next weeks, and the test group will possibly be reshuffled.

    We don't know for now how long it will take, but we know the Studio team's goal is to make the Hill even sweeter (and stickier?) so I'm sure it will be worth it!

  • Yosca
    Yosca Posts: 17,868
    Answer ✓

    Welcome to the Community @oritehud This week the studio has started more tests on BGH and therefore he will not be available for a large group of players. We don’t know how long the tests will take. You can be updated in this thread Update BGH. Thank you 🙂

  • [Deleted User]
    [Deleted User] Posts: 11,816
    edited October 2020 Answer ✓

    Hi @oritehud, welcome to the Community!


    ℹ️ Some Players have reported that some rewards haven't been delivered lately. Be assured that the Studio Team is looking into this & more information will be posted HERE as soon as we get it.

    This is what we know so far ⬇️

    1. King Chewy (aka the Bubblegum Troll) is back in town!
    2. The Studio is still monitoring the feature. It will be in your devices from Monday 8.30am CET to Thursday 8am CET.
  • kiara_wael
    kiara_wael Posts: 156,983
    Answer ✓

    Hi and Welcome to our Community

    Make sure Check app update - Log out game - Restart Device - Open game and Log in.

    Also please check this post

    Thank you

  • [Deleted User]
    [Deleted User] Posts: 5

    Level 2

    Answer ✓

    Hey @jentee71 a lot of players haven't had it from a very long time. This was the CM Lola_pop last update about BGH-

    Hello Bubblegum Hill Climbers!

    So, latest news from the Soda team is that Bubblegum Hill will NOT be available this weekend for most of our players; there are tests going on, so that some players may have the event though.

    Thanks for your patience. 🙏

  • [Deleted User]
    [Deleted User] Posts: 0

    Newbie

    Answer ✓

    That is weird 🤔 I was able to win about 3-4 times before the game locks me out. About gold, sometimes it takes awhile before it shows up ( up to 2 days for me)

«134567306

Answers

  • drummo
    drummo Posts: 1

    Level 1

    I don’t receive bubble anymore I want to know how to get it each week
  • drummo
    drummo Posts: 1

    Level 1

    Bubble hill 
  • Spinnifix
    Spinnifix Posts: 25,430

    Hello and welcome to this community Please go to this link and read and post there. Good luck

  • Brazzie
    Brazzie Posts: 60

    You have lost me as a customer. It was hard enough to get extra boosters without paying for them, now you've removed Bubble Gum Hill, which at least gave you a chance to win a few hammers every weekend.I have made it passed level 3000, but now I'm done - have given you enough money 😕

  • PummyRaj
    PummyRaj Posts: 44,046

    Hello @Brazzie Hearty Welcome to our friendly King Community 🤗

    You must be talking about Candy Soda game, right?

    If so, no need to worry at all, because Mr. King Chewy is coming back this weekend.

    He was put on hold for few weeks as there was "Easter Egg" event going on! I am thinking, the Soda team might have done this as both the events might collide and cause issues, perhaps!!


    I heard that the "Easter Egg" event was very fun! I did not have it in my game though!! How about you? Did you have it in your game? If so, did you like it?


    You can post your reply by typing in the comment box given below.

    Keep enjoying your games! Have a wonderful rest of the day!

    Please take it easy & stay safe! 😷

  • mizpiggie
    mizpiggie Posts: 2

    Level 1

    Hi everyone I don’t know about you but every weekend I look forward to playing bubblegum hill but now with the new soda caps instead of lives I can only play for short periods. Not really happy about this new change, how does everyone else feel?

  • Spinnifix
    Spinnifix Posts: 25,430

    Hello and welcome to this community


    I like to pass it on. @LadyRaffie

  • Brazzie
    Brazzie Posts: 60

    .@PummyRaj - very disappointed since the return of Bubble Gum Hill. I usually purchase the Sweet Deal before I start, in that way I can gain additional hammers during the hour I have purchased. However, the game is being manipulated now so that after winning Bubble Gum Hill the first time, it won't give me an opportunity to retake the throne until the hour of purchased time has expired. This was not the case previously, but the game has become a pure money grab and I won't be spending any more money to purchase boosters. Previously you could accumulate extra boosters of all kinds by winning. Sadly, now you have to purchase them. Very dissatisfied with how this game is being manipulated by Candy Crush ☹️

  • Mutanu
    Mutanu Posts: 3

    Level 1

    My bubblegum troll has disappeared for the last three days please advise

This discussion has been closed.

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